IBM TotalStorage DS8000 Series
Page
 IBM TotalStorage DS8000 Series Concepts and Architecture
 First Edition April
 Contents
Page
 Benefits of virtualization
 Vi DS8000 Series Concepts and Architecture
 Summary
 Viii DS8000 Series Concepts and Architecture
Page
Page
 Index
 Xii DS8000 Series Concepts and Architecture
 Copyright License
 Dfsort
Trademarks
 Team that wrote this redbook
Preface
 Xvi DS8000 Series Concepts and Architecture
 Preface
 Xviii DS8000 Series Concepts and Architecture
 Comments welcome
Become a published author
 Xx DS8000 Series Concepts and Architecture
 Part 1 Introduction
 DS8000 Series Concepts and Architecture
 Introduction to the DS8000 series
 Business Continuity
DS8000, a member of the TotalStorage DS family
Overview of the DS8000 series
Infrastructure Simplification
 DS8000 Base frame
 Hardware overview
 IBM Standby Capacity on Demand offering for the DS8000
Storage capacity
Storage system logical partitions LPARs
Storage Hardware Management Console S-HMC for the DS8000
 Resiliency Family for Business Continuity
Supported environments
 IBM TotalStorage Metro Mirror Synchronous Pprc
IBM TotalStorage FlashCopy
 IBM TotalStorage Global Mirror Asynchronous Pprc
Service and setup
Three-site solution
Interoperability
 DS8000 compared to ESS
Positioning
Common set of functions
 IBM TotalStorage DS Storage Manager
IBM TotalStorage DS Command-Line Interface DS CLI
Common management functions
DS8000 compared to DS6000
 DS Open application programming interface
Scalability and configuration flexibility
Future directions of storage system LPARs
 Performance for zSeries
Sequential Prefetching in Adaptive Replacement Cache Sarc
Performance
IBM TotalStorage Multipath Subsystem Device Driver SDD
 Summary
 16 DS8000 Series Concepts and Architecture
 Part 2 Architecture
 18 DS8000 Series Concepts and Architecture
 Components
 Base frame
Frames
 Rack operator panel
Expansion frame
 Rack operator panel
Architecture
 SAN fabric
 Cache management
Server-based SMP design
 Components
 Randomseq
Processor complex
 Components
 Processor memory
Service processor and Spcn
Front view
Rear view
 2 I/O enclosures
RIO-G
 Device adapters
Disk subsystem
Rear view
 DS8000 device adapter
Disk enclosures
 DS8000 disk enclosure
Non-switched FC-AL drawbacks
 11 DS8000 disk enclosure
Switched FC-AL advantages
 12 Disk enclosure switched connections
DS8000 switched FC-AL implementation
 Arrays and spares
Expansion
 Arrays across loops
14 DS8000 switched loop layout
 DDMs
Host adapters
AAL benefits
 Remote Mirror and Copy with Escon
Ficon and Fibre Channel protocol host adapters
Control units and logical paths
Escon distances
 Fibre Channel distances
Power and cooling
Rack Power Control cards RPC
Fibre Channel supported servers
 Battery backup assemblies
Primary power supplies
Processor and I/O enclosure power supplies
Disk enclosure power and cooling
 Ethernet switches
 42 DS8000 Series Concepts and Architecture
 Storage system LPARs Logical partitions
 Partitions
Introduction to logical partitioning
Virtualization Engine technology
Partitioning concepts
 Logical partitioning Lpar
Building block
Physical partitioning Ppar
 Virtual I/O
Software and hardware fault isolation
Dynamic logical partitioning
Micro-Partitioning
 Application isolation
Why Logically Partition?
Server consolidation
Production and test environments
 Increased flexibility of resource allocation
DS8000 and Lpar
Lpar and storage facility images
 DS8300 Model 9A2 Lpar and storage facility image
2 DS8300 Lpar implementation
 DS8300 Lpar resource allocation
Storage facility image hardware components
 Processor and memory allocations
Storage Facility Image Processor complex
 RIO-G interconnect separation
4 DS8300 Model 9A2 configuration options
 Model conversion
DS8300 example configuration
 Model conversions regarding Lpar functionality
Lpar security through Power Hypervisor Phyp
 Lpar protection Power Hypervisor
Lpar and Copy Services
 Remote mirroring
Lpar benefits
FlashCopy
 Storage system LPARs Logical partitions
 Example of storage facility images in the DS8300
Addressing capabilities with storage facility images
 DS8300 addressing capabilities
 60 DS8000 Series Concepts and Architecture
 RAS
 Storage facility image
Naming
Storage complex
Storage unit
 Processor complex
Processor complex RAS
 Permanent monitoring
Reliability, availability, and serviceability
 +1 redundancy
Memory reliability, fault tolerance, and integrity
Self-healing
 Resource deallocation
Fault masking
Concurrent Maintenance
Hypervisor Storage image independence
 Metadata checks
Server RAS
RIO-G a self-healing interconnect
2 I/O enclosure
 Data flow
Server failover and failback
 Normal data flow
Failover
 Failback
NVS recovery after complete power loss
 Single or multiple path
Host connection availability
 Enclosure
 Multi-pathing software
SAN/FICON/ESCON switches
 ZSeries host connection
Open systems host connection
 Disk path redundancy
Switched disk connections
 RAID-5 implementation in the DS8000
RAID-5 overview
RAID-10 overview
RAID-5 theory
 RAID-10 implementation in the DS8000
Spare creation
RAID-10 theory
 Hot plugable DDMs
Predictive Failure Analysis PFA
Floating spares
 Rack cooling fans
Battery backup units
Rack power control card RPC
Disk scrubbing
 Emergency power off EPO
Building power loss
Power fluctuation protection
Power control of the DS8000
 Installation process
Microcode updates
 Different code versions across storage images
Management console
HMC considerations
 Virtualization concepts
 Storage system virtualization
Virtualization definition
 Storage Facility virtualization
Abstraction layers for disk virtualization
 Physical layer as the base for virtualization
Array sites
 Array site
Arrays
 Creation of an array
Ranks
 Forming an FB rank with 1 GB extents
Extent pools
 Server0
 Fixed Block LUNs
Logical volumes
CKD volumes
 Volume with
 ISeries LUNs
Allocation and deletion of LUNs/CKD volumes
 Logical subsystems LSS
 DB2
 Address groups
Volume access
 Host attachment
Volume group
 Summary of the virtualization hierarchy
11 Host attachments and volume groups
 12 Virtualization hierarchy
Placement of data
 Benefits of virtualization
13 Optimal placement of data
 101
 102 DS8000 Series Concepts and Architecture
 103
IBM TotalStorage DS8000 model overview and scalability
 Model naming conventions
DS8000 highlights
 2 DS8100 Model
 3 DS8300 Models 922 and 9A2
Maximum configuration for the Model
 IBM TotalStorage DS8000 model overview and scalability
 Model comparison
 DS8000 model comparison
Designed for scalability
Scalability for capacity
Large and scalable capacity
 Comparison of models for capacity
Scalability for performance
Adding DDMs
Future plan
 Linear-scalable architecture
Way I/O controllers
 Benefit of the DS8000 for scalability
RIO-G
 Model conversions
Model upgrades
 114 DS8000 Series Concepts and Architecture
 115
Copy Services
 Point-in-Time Copy FlashCopy
Introduction to Copy Services
Copy Services functions
 Write to the source volume
Read from the source volume
Read from the target volume
 No background copy option
Point-in-Time Copy function authorization
Refresh target volume also known as Incremental FlashCopy
FlashCopy options
 Incremental FlashCopy
Data Set FlashCopy
 Data Set FlashCopy
Multiple Relationship FlashCopy
 Consistency Group FlashCopy
What is Consistency Group FlashCopy?
 FlashCopy Source Volume FlashCopy Target Volume
FlashCopy to Pprc Primary Volume
 Metro Mirror Synchronous Pprc
Inband Commands over Remote Mirror link
Remote Mirror and Copy Peer-to-Peer Remote Copy
Persistent FlashCopy
 Metro Mirror
Global Copy PPRC-XD
 Global Copy
Global Mirror Asynchronous Pprc
 Global Mirror
How Global Mirror works
 Global Mirror How it works
 OS Global Mirror XRC
 11 z/OS Global Mirror
Secondary server
 12 z/OS Metro/Global Mirror
Comparison of the Remote Mirror and Copy functions
 Global Copy PPRC-XD
 What is data consistency?
What is a Consistency Group?
 How does Consistency Group keep data consistency?
 1st
 LSS13
 Storage Hardware Management Console S-HMC
Interfaces for Copy Services
 DS Storage Manager Web-based interface
16 DS8000 Copy Services network components
 DS Open application programming Interface API
DS Command-Line Interface DS CLI
Tip What is changed from the ESS CLI?
 Future Plans
Interoperability with ESS
 140 DS8000 Series Concepts and Architecture
 141
Part 3 Planning and configuration
 142 DS8000 Series Concepts and Architecture
 143
Installation planning
 Delivery requirements
Packaged dimensions and weight for DS8000 models
General considerations
 145
Installation site preparation
Floor and space requirements
 Calculating space requirements
Installing on raised or nonraised floors
Meeting floor load requirements
 147
Power requirements
Power control
DS8000 dimensions
 Input voltage requirements
Power outlet requirements
 Fans and air intake areas
Power connector requirements
Power consumption and environmental information
Environmental requirements
 Cooling the storage complex
Host attachment
Attaching to open systems hosts
 151
ESCON-attached S/390 and zSeries hosts
FICON-attached S/390 and zSeries hosts
 SAN Fabric products
Where to get the updated information for host attachment
Host systems attachment
 153
Network and SAN requirements
HMC network requirements
Channel extension technology products
 SAN requirements
Remote power control requirements
Remote support connection requirements
 155
 156 DS8000 Series Concepts and Architecture
 157
Configuration planning
 Storage Hardware Management Console S-HMC
Configuration planning overview
 External S-HMC
S-HMC and Ethernet switches
 DS Storage Manager
Remote services
HMC software components
 Required ports
161
 HMC network topology
 163
Dial-up connection
Secure high-speed connection
 Call home
Remote access
 165
HMC security considerations
Security mechanism 1 Console must initiate session
Security mechanism 2 Public key encryption
 HMC user management
Security mechanism 3 Login security
FTP Offload option
 167
Operating environment license OEL required feature
Licensed function indicators
DS8000 licensed functions
 License scope for each DS8000 licensed function
Optional features
Operating environment license feature codes
Point-in-Time Copy function 2244 Model PTC
 Remote Mirror for z/OS 2244 Model RMZ
Point-in-Time Copy PTC feature codes
Remote Mirror and Copy RMC feature codes
Remote Mirror and Copy functions 2244 Model RMC
 Ordering licensed functions
Parallel Access Volumes 2244 Model PAV
Remote Mirror for zSeries RMZ feature codes
Parallel Access Volumes PAV feature codes
 User authorize to FlashCopy 25 TB of CKD data
171
 Solution
 173
Disk storage feature activation
 Adding storage capacity to an existing licensed function
Logical configurations
Capacity planning
Scenarios for managing licensing
 CKD RAID rank capacity
175
 FB RAID rank capacity
Sparing rules
 177
Sparing examples
 Sparing Example 2 RAID-10
 11 Sparing example 3 RAID-5 Different capacity, same RPM
179
 IBM Standby Capacity on Demand Standby CoD
Sparing Example 4 RAID-5
 181
Capacity and well-balanced configuration
 DDM to DA Mapping -- 2-way
 183
Data migration planning
 Remote copy technologies
Basic commands
Operating system mirroring
Software packages
 185
Migration services and appliances
6 z/OS data migration methods
 15 Different data migration methods
Planning for performance
 Number of host ports/channels
Parallel Access Volumes z/OS only
Disk Magic
Size of cache storage
 Hot spot avoidance
 189
DS Storage Manager logical configuration
 Storage configuration terminology
Configuration hierarchy, terminology, and concepts
 PSeries1 PSeries2
 Extent pools
Array sites
Arrays
Ranks
 Extent Pool
 Volume groups
Logical volumes
 Volume Group
 Address groups
Host System C
 Extent Pool
 Extent Pool
 Planning
 Array layer
Raw or physical DDM layer
Array site layer
 Extent pool layer
Logical Configuration flow
Logical volume layer
Rank layer
 Connecting to the DS8000
Introducing the GUI and logical configuration panels
 Welcome panel
10 Entering the URL using the TCP/IP address for the S-HMC
 12 The Welcome panel
Real-time Manager configuration
 Simulated Manager configuration
Copy Services
 Log
Creating and defining the users and passwords
 15 User administration panel
Using the help panels information center
 17 View of the information center
Navigating the GUI
 20 View of the Storage Complexes section
19 View of the storage complexes in the work area
 21 Storage unit view of the pull-down
Radio buttons and check boxes
 Configuring a storage complex
Logical configuration process
 Configuring the storage unit
 25 The General storage unit information panel
 Configuration advancement steps
 28 Specify I/O adapter configuration panel
 29 Create host systems, screen
Configuring the logical host systems
 31 View of the General host information panel
 33 Define host ports panel, with updated host information
 Click Apply assignment and OK
Creating arrays from array sites
 36 The Definition method panel
 38 The Add arrays to ranks panel with FB selected
Creating extent pools
 39 The Definition method panel
Creating FB volumes from extents
 41 The Select extent pool panel
42 The Define volume properties panel
 Click Volume Groups
Creating volume groups
 44 The Define volume group properties filled out
 Click Host Systems
Deleting LUNs and recovering space in the extent pool
Assigning LUNs to the hosts
 Click Finish
Creating CKD volumes
Click Volumes → zSeries
Creating CKD LCUs
 Click Storage Units
Displaying the storage unit Wwnn
 49 View of the Wwnn in the General panel
 230 DS8000 Series Concepts and Architecture
 231
 Functionality
Introduction
 Supported environments
Installation methods
 ESS Copy Services command flow using ESS Copy Services CLI
Command flow
 TCP/IP ports
DS CLI command flow
Secure sockets
 DS8000 split network
DS6000 command flow
 ESS CLI co-existence
Command flow for the DS6000
 CLI co-existence
Storage management
 User security
Command modes
Single command mode
Example 11-1 Using DS CLI via a single command
 Example 11-3 Creating a DS CLI script
Interactive mode
Script mode
Example 11-4 Using DS CLI in interactive mode
 User assistance
Lists all available DS CLI commands
Lists all DS CLI commands with syntax information
Syntax conventions
 DS CLI return codes
Example 11-8 Use of the help -lcommand
Return codes
Man pages
 Example 11-10 Return code examples
Example 11-11 Example of a configuration script
Usage examples
 Mixed device environments and migration
Which CLI to use based on what hardware you have installed
 Migration considerations
DS CLI migration example
Migration tasks
Determining the saved tasks to be migrated
 Collecting the task details
A portion of the tasks listed by using the GUI
 Using the GUI to get the contents of a FlashCopy task
Converting the saved task to a DS CLI command
 Converting a FlashCopy task to DS CLI
Example 11-14 Using interactive dscli mode without profiles
 Creating a user ID for use only with ESS
Using DS CLI commands via a single command or script
Procedure to create an encrypted password file
Setting up a profile
 Example 11-18 Establishing a FlashCopy with a single command
Issuing a DS CLI command and scripting it
 Example 11-19 Creating an executable file
Example 11-20 Using script mode
 252 DS8000 Series Concepts and Architecture
 253
Performance considerations
 New and enhanced functions
What is the challenge?
Speed gap between server and disk storage
 255
Where do we start?
 Pprc over Fibre Channel links
Switch from Escon to Ficon ports
SSA backend interconnection
Arrays across loops
 How the DS8000 series overcomes FC-AL shortcomings
Fibre Channel switched disk interconnection at the back end
How does the DS8000 address the challenge?
FC-AL shortcomings
 Memory
 259
 New four-port host adapters
Fibre Channel device adapter
 261
POWER5 Heart of the DS8000 dual cluster design
 RIO-G Interconnect
 263
RIO-G Interconnect
 Vertical growth and scalability
Performance and sizing considerations for open systems
 265
Workload characteristics
Data placement in the DS8000
Cache size considerations for open systems
 266 DS8000 Series Concepts and Architecture
LVM striping
 267
Stripe size
 Subsystem Device Driver SDD Dynamic I/O load-balancing
Determining where to attach the host
Determining the number of paths to a LUN
 269
Performance and sizing considerations for z/OS
Connect to zSeries hosts
 12 DS8100 frontend connectivity example partial view
Performance potential in z/OS environments
 271
Appropriate DS8000 size in z/OS environments
Processor memory size considerations for z/OS environments
 Or zSeries channel consolidation
 273
Disk array sizing considerations for z/OS environments
 Configure one extent pool for each single rank
Configuration recommendations for z/OS
 275
Minimize the number of extent pools
 Plan for a reasonable number of extent pools
Extent pool0 Extent pool1
 15 Mix of extent pools
277
 278 DS8000 Series Concepts and Architecture
 279
 280 DS8000 Series Concepts and Architecture
 281
ZSeries software enhancements
 Scalability support
Software enhancements for the DS8000
13.2 z/OS enhancements
 283
Large Volume Support LVS
Read availability mask support
Benefits of the scalability enhancements
 Read control unit and device recognition for DS8000
Initial Program Load IPL enhancements
13.2.5 DS8000 definition to host software
 285
New performance statistics
 Listdata Count
 Listdata Counts report of DS8000
287
 Listdata Status
 289
Resource Management Facility RMF
 Coexistence considerations
13.3 z/VM enhancements
13.4 z/VSE enhancements
Migration considerations
 291
TPF enhancements
 292 DS8000 Series Concepts and Architecture
 293
Data migration in zSeries environments
 Consolidate storage subsystems
Define migration objectives in z/OS environments
 295
Consolidate logical volumes
Considerations for new logical volume size
 Example 14-1 Data Classes with EF attribute
Dynamic Parallel Access Volumes required for large volumes
 297
Keep source and target volume size at the current size
 Physical migration with DFSMSdss and other storage software
Data migration based on physical migration
Summary of data migration objectives
 299
Software- and hardware-based data migration
Data migration with Piper for z/OS
 Piper hardware
 301
Data migration with z/OS Global Mirror
 Bridge from Escon to Ficon with Metro/Global Copy
Hardware- or microcode-based migration
 303
Data migration with Metro Mirror or Global Copy
 Pprcopy DDNAMEDD02 Query
 Example 14-3 All data is replicated
305
 Example 14-5 All data is replicated
491
 307
Data Set Services Utility
Data migration based on logical migration
 System utilities
Hierarchical Storage Manager, DFSMShsm
 SMS Storage Groups migration source environment
309
 Storage Group Application Selection
Example 14-8 Select SMS storage group in Scds
 311
Alter Volume Statuses Pool Copy Pool Backup only
 ALL Volumes Altered
Example 14-12 Confirmation about SMS volume status change
 313
 Combine physical and logical data migration
 315
14.5 z/VM and VSE/ESA data migration
Summary of data migration
 316 DS8000 Series Concepts and Architecture
 317
 318 DS8000 Series Concepts and Architecture
 319
Open systems support and software
 Supported operating systems and servers
Where to look for updated and detailed information
Open systems support
 TotalStorage Proven program
DS8000 Interoperability Matrix
IBM HBA Search Tool
DS8000 Host Systems Attachment Guide
 Atto
Differences to the ESS
Platform and operating system vendors’ pages
Emulex Corporation
 Additional supported configurations RPQ
Boot support
 Subsystem Device Driver
 DS CLI
Other multipathing solutions
 IBM TotalStorage Productivity Center
IBM TotalStorage Productivity Center
 MDM main panel
 Sample Device Manager view
Device Manager
 Sample screenshot of TPC for Disk
TPC for Disk
 TPC for Replication
Global Mirror Utility
 Enterprise Remote Copy Management Facility eRCMF
 332 DS8000 Series Concepts and Architecture
 333
Data migration in the open Systems environment
 Tor
 Host operating system-based migration
Comparison of migration methods
 Copy raw devices
Basic copy commands
 Online copy and synchronization with rsync
Migration using volume management software
 Migration using LVM mirroring
Backup and restore
 Subsystem-based data migration
Migration using backup and restore
 Combination of Metro Mirror and Global Copy
Metro Mirror and Global Copy
 Piper migration
IBM Piper migration
 Other migration applications
IBM migration services
 343
Appendix A. Open systems operating systems specifics
 Capacity planning considerations
Data placement considerations
DS8000 Host Systems Attachment Guide
Planning
 Example A-1 AIX iostat output
Unix performance monitoring tools
Iostat
 Example A-2 SUN Solaris iostat output
System Activity Report SAR
 Example A-3 SAR Sample Output
Vmstat
 Example A-4 Finding Fibre Channel adapter WWN
Other publications
AIX host attachment scripts
Finding the World Wide Port Names
 Subsystem device driver SDD
Determine the installed SDD level
Useful SDD commands
Managing multiple paths
 Multipath I/O Mpio
Example A-7 lsvpcfg command
 Example A-8 lspath command result
Determine the installed Sddpcm level
Useful Mpio commands
 LVM mirroring
LVM configuration
AIX access methods for I/O
LVM striping
 Concurrent I/O
Boot device support
AIX on IBM iSeries
Direct I/O
 Example A-9 Filemon output file
Monitoring I/O performance
Iostat
Filemon
 IBM Mpio FC
 Linux
 Getting Started with zSeries Fibre Channel Protocol
Existing reference material
Implementing Linux with IBM Disk Storage
Linux with zSeries and ESS Essentials
 Table A-1 Major numbers and special device files
Important Linux issues
Some Linux Scsi basics
 Example A-10 Create new special device files for Scsi disks
Missing device files
 Scsi device assignment changes
Managing multiple paths
Limited number of Scsi devices
 Fibre Channel disks discovered before internal Scsi disks
RedHat Enterprise Linux RH-EL multiple LUN support
 Example A-13 SCSi disks attached at system start time
Adding FC disks dynamically
Example A-12 Sample /etc/modules.conf
 Gaps in the LUN sequence
Linux on IBM iSeries
 Example A-16 Sample /proc/scsi/scsi file
Troubleshooting and monitoring
/proc pseudo file system
 Example A-17 Sample /proc/scsi/qla2300/x
Performance monitoring with iostat
Generic Scsi tools
 SDD for Windows
HBA and operating system settings
Microsoft Windows 2000/2003
 Figure A-1 Microsoft VDS Architecture
Windows Server 2003 VDS support
 Geographically Dispersed Sites
FC port configuration
Volume Shadow Copy Service
HP OpenVMS
 Configurations
Volume configuration
 OpenVMS volume shadowing
Command Console LUN
 Appendix A. Open systems operating systems specifics
 372 DS8000 Series Concepts and Architecture
 373
Appendix B. Using DS8000 with iSeries
 Hardware
Logical volume sizes
Table B-1 OS/400 logical volume sizes
Supported environment
 Changing LUN protection
Protected versus unprotected volumes
 Using 5250 interface
Adding volumes to iSeries configuration
 Figure B-3 Work with Disk Configuration menu
 Figure B-5 Confirm Add Units
Adding volumes to an Independent Auxiliary Storage Pool
 Figure B-7 iSeries Navigator Signon to iSeries window
 Figure B-9 SST Signon
 Figure B-11 New disk pool welcome
 Figure B-13 Confirm disk pool configuration
 Figure B-15 Choose the disks to add to the Disk Pool
 Figure B-17 New Disk Pool Summary
 Figure B-20 New Disk Pool shown on iSeries Navigator
 Avoiding single points of failure
Multipath
 Figure B-22 Single points of failure
Configuring multipath
 Figure B-24 Example of multipath with iSeries
Adding multipath volumes to iSeries using 5250 interface
 Figure B-25 Adding multipath volumes to an ASP
 Figure B-27 Adding a multipath volume
Adding volumes to iSeries using iSeries Navigator
 Figure B-28 New Disk Pool shown on iSeries Navigator
 Figure B-30 Example of multipath logical units
Managing multipath volumes using iSeries Navigator
 Appendix B. Using DS8000 with iSeries
 Figure B-32 Multipath logical unit properties
 Figure B-33 Multipath connections
Multipath rules for multiple iSeries systems or partitions
 Changing from single path to multipath
Sizing guidelines
 Cache
Planning for arrays and DDMs
 Table B-2 Capacity per I/O Adapter
Number of iSeries Fibre Channel adapters
Size and number of LUNs
 Table B-3 Disk operations per second per RAID rank
Recommended number of ranks
Sharing ranks between iSeries and other servers
 Metro Mirror and Global Copy
Connecting via SAN switches
Migration
OS/400 mirroring
 OS/400 data migration
Figure B-35 Using Metro Mirror to migrate from ESS to DS8000
 Figure B-36 Ending allocation for existing disk units
 Remote Mirror and Copy
Copy Services for iSeries
FlashCopy
 AIX on IBM iSeries
ISeries toolkit for Copy Services
 Linux on IBM iSeries
 406 DS8000 Series Concepts and Architecture
 407
Appendix C. Service and support offerings
 IBM Implementation Services for TotalStorage Copy Functions
IBM Web sites for service offerings
IBM service offerings
IBM Implementation Services for TotalStorage disk systems
 Enterprise Remote Copy Management Facility eRCMF
IBM Geographically Dispersed Parallel Sysplex Gdps
 IBM eServer iSeries Copy Services
IBM Operational Support Services Support Line
 Appendix C. Service and support offerings
 412 DS8000 Series Concepts and Architecture
 413
IBM Redbooks
Other publications
 Online resources
 Help from IBM
How to get IBM Redbooks
 416 DS8000 Series Concepts and Architecture
 417
Index
 DS CLI
 OEL
 Escon Ficon
 RH-EL
 BBU
 Spcn
 VSE
 IBM TotalStorage DS8000 Series Concepts and Architecture
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 IBM TotalStorage DS8000 Series Concepts Architecture