IBM DS8000 manual IBM Web sites for service offerings, IBM service offerings

IBM Web sites for service offerings

IBM Global Services (IGS) and the IBM Systems Group can offer comprehensive assistance, including planning and design as well as implementation and migration support services. For more information on all of the following service offerings, contact your IBM representative or visit the following Web sites.

The IBM Global Service Web site can be found at:

http://www.ibm.com/services/us/index.wss/home

The IBM System Group Web site can be found at:

http://www.ibm.com/servers/storage/services/

IBM service offerings

This section describes the service offerings available from IBM Global Services and IBM Systems Group.

IBM Implementation Services for TotalStorage disk systems

This service includes planning for a new IBM TotalStorage disk system followed by implementation, configuration, and basic skills transfer instruction. For more information visit the following Web site:

http://www.ibm.com/services/us/index.wss/so/its/a1005008

IBM Implementation Services for TotalStorage Copy Functions

This service is designed to assist in the planning, implementation, and testing of the IBM TotalStorage advanced copy functions, point-in-time copy and remote mirroring solutions. For more information visit the following Web site:

http://www.ibm.com/services/us/index.wss/so/its/a1005009

IBM Implementation Services for TotalStorage Command-Line Interface

IBM provides a service through Global Services to help you with using the Command-Line Interface (CLI) in your system environment. It is designed to provide you with the ability to create and apply configurations online. For more information visit the following Web site:

http://www.ibm.com/services/us/index.wss/so/its/a1005334

IBM Migration Services for eServer zSeries data

IBM provides a technical specialist at your site to help plan and assist in the implementation of non-disruptive DASD migration to a new or existing IBM TotalStorage disk system. The migration is accomplished using the following software and hardware that allows DASD volumes to be copied to the new storage devices without interruption to service.

￿Innovation Fast Dump Restore Plug and Swap (FDRPAS)

￿Peer-to-Peer Remote Copy Extended Distance (PPRC-XD)

￿Softek Replicator (TDMF)

￿IBM Piper hardware assisted migration

408DS8000 Series: Concepts and Architecture