Oel | IBM DS8000 instruction

OEL

open systems 150, 320 ordering licensed functions 170 p5 570 21, 27

PAV

performance 14, 186, 253 placement of data 99 planning 344 positioning 11

power and cooling 39 power control 80 power requirements 147 POWER5 6, 26, 261 PPS 40

processor complex 26 processor memory 28 rack operator panel 21

RAS

remote power control 154 remote support 154 Resiliency Family 8 RIO-G 29

RPC

SAN requirements 153–154 SARC 24

scalability 13, 103, 109 benefits 110, 112 for capacity 109 for performance 110

SDD

series overview 4 server-based 24 service 10

service offerings 407 service processor 28 setup 10

S-HMC 40, 153 site preparation 145 SMP 24

spares 35

SPCN

split network 236 Standby CoD 180 storage capacity 7 stripe size 267 support offerings 407 supported environment 8 switched FC-AL 34 z/OS enhancements 282 z/OS Global Mirror

z/OS Metro/Global Mirror 10 zSeries performance 14

DS8000 Global Mirror Utility see GMU DS8100 13

Model 921 105 processor memory 28

DS8300 13

Copy Services 55 disk subsystem 30 FlashCopy 56

LPAR 48

LPAR benefits 56

LPAR implementation 49 LPAR security 54 Model 922 106

Model 9A2 106

Model 9A2 configuration options 52 processor memory 28

Remote Mirror and Copy 56 storage system LPAR 8

E

Enterprise Remote Copy Management Facility see eRC-

MF

EPO 21, 80 eRCMF 331, 409 ESCON 73, 139, 256

architecture 38 distances 38

Remote Mirror and Copy 38 supported servers 38

ESS

compared to DS8000 11 ESS CLI 138, 237

storage management 238

ESS CS CLI command flow 234

Ethernet switches 41, 82

expansion frame 21

Extended Remote Copy see z/OS Global Mirror extent pools 89, 192, 201

F

FC-AL non-switched 32

overcoming shortcomings 257 shortcomings 257 switched 6

Fibre Channel distances 39 host adapters 38

FICON 14, 73, 256 host adapters 38

filemon 354

fixed block LUNs 91 FlashCopy 9, 56, 116, 168

benefits 118 Consistency Group 121 data set 119

establish on existing RMC primary 121–122 inband commands 9, 123

Incremental 118

Multiple Relationship 120 no background copy 118 on iSeries 403

options 118 persistent 123

Refresh Target Volume 118

Index 419

Image 441

IBM DS8000 manual Oel

Contents

IBM TotalStorage DS8000 Series Page IBM TotalStorage DS8000 Series Concepts and Architecture First Edition April Contents Page Benefits of virtualization Vi DS8000 Series Concepts and Architecture Summary Viii DS8000 Series Concepts and Architecture Page Page Index Xii DS8000 Series Concepts and Architecture Copyright License Dfsort Trademarks Team that wrote this redbook Preface Xvi DS8000 Series Concepts and Architecture Preface Xviii DS8000 Series Concepts and Architecture Comments welcome Become a published author Xx DS8000 Series Concepts and Architecture Part 1 Introduction DS8000 Series Concepts and Architecture Introduction to the DS8000 series Overview of the DS8000 series DS8000, a member of the TotalStorage DS familyInfrastructure Simplification Business Continuity DS8000 Base frame Hardware overview Storage system logical partitions LPARs Storage capacityStorage Hardware Management Console S-HMC for the DS8000 IBM Standby Capacity on Demand offering for the DS8000 Resiliency Family for Business Continuity Supported environments IBM TotalStorage Metro Mirror Synchronous Pprc IBM TotalStorage FlashCopy Three-site solution Service and setupInteroperability IBM TotalStorage Global Mirror Asynchronous Pprc Positioning Common set of functionsDS8000 compared to ESS Common management functions IBM TotalStorage DS Command-Line Interface DS CLIDS8000 compared to DS6000 IBM TotalStorage DS Storage Manager Scalability and configuration flexibility Future directions of storage system LPARsDS Open application programming interface Performance Sequential Prefetching in Adaptive Replacement Cache SarcIBM TotalStorage Multipath Subsystem Device Driver SDD Performance for zSeries Summary 16 DS8000 Series Concepts and Architecture Part 2 Architecture 18 DS8000 Series Concepts and Architecture Components Base frame Frames Rack operator panel Expansion frame Rack operator panel Architecture SAN fabric Cache management Server-based SMP design Components Randomseq Processor complex Components Front view Service processor and SpcnRear view Processor memory 2 I/O enclosures RIO-G Disk subsystem Rear viewDevice adapters DS8000 device adapter Disk enclosures DS8000 disk enclosure Non-switched FC-AL drawbacks 11 DS8000 disk enclosure Switched FC-AL advantages 12 Disk enclosure switched connections DS8000 switched FC-AL implementation Arrays and spares Expansion Arrays across loops 14 DS8000 switched loop layout Host adapters AAL benefitsDDMs Control units and logical paths Ficon and Fibre Channel protocol host adaptersEscon distances Remote Mirror and Copy with Escon Rack Power Control cards RPC Power and coolingFibre Channel supported servers Fibre Channel distances Processor and I/O enclosure power supplies Primary power suppliesDisk enclosure power and cooling Battery backup assemblies Ethernet switches 42 DS8000 Series Concepts and Architecture Storage system LPARs Logical partitions Virtualization Engine technology Introduction to logical partitioningPartitioning concepts Partitions Building block Physical partitioning PparLogical partitioning Lpar Dynamic logical partitioning Software and hardware fault isolationMicro-Partitioning Virtual I/O Server consolidation Why Logically Partition?Production and test environments Application isolation DS8000 and Lpar Lpar and storage facility imagesIncreased flexibility of resource allocation DS8300 Model 9A2 Lpar and storage facility image 2 DS8300 Lpar implementation DS8300 Lpar resource allocation Storage facility image hardware components Processor and memory allocations Storage Facility Image Processor complex RIO-G interconnect separation 4 DS8300 Model 9A2 configuration options Model conversion DS8300 example configuration Model conversions regarding Lpar functionality Lpar security through Power Hypervisor Phyp Lpar protection Power Hypervisor Lpar and Copy Services Lpar benefits FlashCopyRemote mirroring Storage system LPARs Logical partitions Example of storage facility images in the DS8300 Addressing capabilities with storage facility images DS8300 addressing capabilities 60 DS8000 Series Concepts and Architecture RAS Storage complex NamingStorage unit Storage facility image Processor complex Processor complex RAS Permanent monitoring Reliability, availability, and serviceability Memory reliability, fault tolerance, and integrity Self-healing+1 redundancy Concurrent Maintenance Fault maskingHypervisor Storage image independence Resource deallocation RIO-G a self-healing interconnect Server RAS2 I/O enclosure Metadata checks Data flow Server failover and failback Normal data flow Failover Failback NVS recovery after complete power loss Single or multiple path Host connection availability Enclosure Multi-pathing software SAN/FICON/ESCON switches ZSeries host connection Open systems host connection Disk path redundancy Switched disk connections RAID-10 overview RAID-5 overviewRAID-5 theory RAID-5 implementation in the DS8000 Spare creation RAID-10 theoryRAID-10 implementation in the DS8000 Predictive Failure Analysis PFA Floating sparesHot plugable DDMs Rack power control card RPC Battery backup unitsDisk scrubbing Rack cooling fans Power fluctuation protection Building power lossPower control of the DS8000 Emergency power off EPO Installation process Microcode updates Management console HMC considerationsDifferent code versions across storage images Virtualization concepts Storage system virtualization Virtualization definition Storage Facility virtualization Abstraction layers for disk virtualization Physical layer as the base for virtualization Array sites Array site Arrays Creation of an array Ranks Forming an FB rank with 1 GB extents Extent pools Server0 Logical volumes CKD volumesFixed Block LUNs Volume with ISeries LUNs Allocation and deletion of LUNs/CKD volumes Logical subsystems LSS DB2 Address groups Volume access Host attachment Volume group Summary of the virtualization hierarchy 11 Host attachments and volume groups 12 Virtualization hierarchy Placement of data Benefits of virtualization 13 Optimal placement of data 101 102 DS8000 Series Concepts and Architecture 103 IBM TotalStorage DS8000 model overview and scalability Model naming conventions DS8000 highlights 2 DS8100 Model 3 DS8300 Models 922 and 9A2 Maximum configuration for the Model IBM TotalStorage DS8000 model overview and scalability Model comparison Scalability for capacity Designed for scalabilityLarge and scalable capacity DS8000 model comparison Adding DDMs Scalability for performanceFuture plan Comparison of models for capacity Linear-scalable architecture Way I/O controllers Benefit of the DS8000 for scalability RIO-G Model conversions Model upgrades 114 DS8000 Series Concepts and Architecture 115 Copy Services Introduction to Copy Services Copy Services functionsPoint-in-Time Copy FlashCopy Read from the source volume Read from the target volumeWrite to the source volume Refresh target volume also known as Incremental FlashCopy Point-in-Time Copy function authorizationFlashCopy options No background copy option Incremental FlashCopy Data Set FlashCopy Data Set FlashCopy Multiple Relationship FlashCopy Consistency Group FlashCopy What is Consistency Group FlashCopy? FlashCopy Source Volume FlashCopy Target Volume FlashCopy to Pprc Primary Volume Remote Mirror and Copy Peer-to-Peer Remote Copy Inband Commands over Remote Mirror linkPersistent FlashCopy Metro Mirror Synchronous Pprc Metro Mirror Global Copy PPRC-XD Global Copy Global Mirror Asynchronous Pprc Global Mirror How Global Mirror works Global Mirror How it works OS Global Mirror XRC 11 z/OS Global Mirror Secondary server 12 z/OS Metro/Global Mirror Comparison of the Remote Mirror and Copy functions Global Copy PPRC-XD What is data consistency? What is a Consistency Group? How does Consistency Group keep data consistency? 1st LSS13 Storage Hardware Management Console S-HMC Interfaces for Copy Services DS Storage Manager Web-based interface 16 DS8000 Copy Services network components DS Command-Line Interface DS CLI Tip What is changed from the ESS CLI?DS Open application programming Interface API Future Plans Interoperability with ESS 140 DS8000 Series Concepts and Architecture 141 Part 3 Planning and configuration 142 DS8000 Series Concepts and Architecture 143 Installation planning Packaged dimensions and weight for DS8000 models General considerationsDelivery requirements Installation site preparation Floor and space requirements145 Installing on raised or nonraised floors Meeting floor load requirementsCalculating space requirements Power control Power requirementsDS8000 dimensions 147 Input voltage requirements Power outlet requirements Power consumption and environmental information Power connector requirementsEnvironmental requirements Fans and air intake areas Host attachment Attaching to open systems hostsCooling the storage complex ESCON-attached S/390 and zSeries hosts FICON-attached S/390 and zSeries hosts151 Where to get the updated information for host attachment Host systems attachmentSAN Fabric products HMC network requirements Network and SAN requirementsChannel extension technology products 153 Remote power control requirements Remote support connection requirementsSAN requirements 155 156 DS8000 Series Concepts and Architecture 157 Configuration planning Storage Hardware Management Console S-HMC Configuration planning overview External S-HMC S-HMC and Ethernet switches Remote services HMC software componentsDS Storage Manager Required ports 161 HMC network topology Dial-up connection Secure high-speed connection163 Call home Remote access Security mechanism 1 Console must initiate session HMC security considerationsSecurity mechanism 2 Public key encryption 165 Security mechanism 3 Login security FTP Offload optionHMC user management Licensed function indicators Operating environment license OEL required featureDS8000 licensed functions 167 Operating environment license feature codes Optional featuresPoint-in-Time Copy function 2244 Model PTC License scope for each DS8000 licensed function Remote Mirror and Copy RMC feature codes Point-in-Time Copy PTC feature codesRemote Mirror and Copy functions 2244 Model RMC Remote Mirror for z/OS 2244 Model RMZ Remote Mirror for zSeries RMZ feature codes Parallel Access Volumes 2244 Model PAVParallel Access Volumes PAV feature codes Ordering licensed functions User authorize to FlashCopy 25 TB of CKD data 171 Solution 173 Disk storage feature activation Capacity planning Logical configurationsScenarios for managing licensing Adding storage capacity to an existing licensed function CKD RAID rank capacity 175 FB RAID rank capacity Sparing rules 177 Sparing examples Sparing Example 2 RAID-10 11 Sparing example 3 RAID-5 Different capacity, same RPM 179 IBM Standby Capacity on Demand Standby CoD Sparing Example 4 RAID-5 181 Capacity and well-balanced configuration DDM to DA Mapping -- 2-way 183 Data migration planning Operating system mirroring Basic commandsSoftware packages Remote copy technologies Migration services and appliances 6 z/OS data migration methods185 15 Different data migration methods Planning for performance Disk Magic Parallel Access Volumes z/OS onlySize of cache storage Number of host ports/channels Hot spot avoidance 189 DS Storage Manager logical configuration Storage configuration terminology Configuration hierarchy, terminology, and concepts PSeries1 PSeries2 Arrays Array sitesRanks Extent pools Extent Pool Volume groups Logical volumes Volume Group Address groups Host System C Extent Pool Extent Pool Planning Raw or physical DDM layer Array site layerArray layer Logical volume layer Logical Configuration flowRank layer Extent pool layer Connecting to the DS8000 Introducing the GUI and logical configuration panels Welcome panel 10 Entering the URL using the TCP/IP address for the S-HMC 12 The Welcome panel Real-time Manager configuration Simulated Manager configuration Copy Services Log Creating and defining the users and passwords 15 User administration panel Using the help panels information center 17 View of the information center Navigating the GUI 20 View of the Storage Complexes section 19 View of the storage complexes in the work area 21 Storage unit view of the pull-down Radio buttons and check boxes Configuring a storage complex Logical configuration process Configuring the storage unit 25 The General storage unit information panel Configuration advancement steps 28 Specify I/O adapter configuration panel 29 Create host systems, screen Configuring the logical host systems 31 View of the General host information panel 33 Define host ports panel, with updated host information Click Apply assignment and OK Creating arrays from array sites 36 The Definition method panel 38 The Add arrays to ranks panel with FB selected Creating extent pools 39 The Definition method panel Creating FB volumes from extents 41 The Select extent pool panel 42 The Define volume properties panel Click Volume Groups Creating volume groups 44 The Define volume group properties filled out Deleting LUNs and recovering space in the extent pool Assigning LUNs to the hostsClick Host Systems Click Volumes → zSeries Creating CKD volumesCreating CKD LCUs Click Finish Click Storage Units Displaying the storage unit Wwnn 49 View of the Wwnn in the General panel 230 DS8000 Series Concepts and Architecture 231 Functionality Introduction Supported environments Installation methods ESS Copy Services command flow using ESS Copy Services CLI Command flow DS CLI command flow Secure socketsTCP/IP ports DS8000 split network DS6000 command flow ESS CLI co-existence Command flow for the DS6000 CLI co-existence Storage management Single command mode Command modesExample 11-1 Using DS CLI via a single command User security Script mode Interactive modeExample 11-4 Using DS CLI in interactive mode Example 11-3 Creating a DS CLI script Lists all DS CLI commands with syntax information Lists all available DS CLI commandsSyntax conventions User assistance Return codes Example 11-8 Use of the help -lcommandMan pages DS CLI return codes Example 11-11 Example of a configuration script Usage examplesExample 11-10 Return code examples Mixed device environments and migration Which CLI to use based on what hardware you have installed Migration tasks DS CLI migration exampleDetermining the saved tasks to be migrated Migration considerations Collecting the task details A portion of the tasks listed by using the GUI Using the GUI to get the contents of a FlashCopy task Converting the saved task to a DS CLI command Converting a FlashCopy task to DS CLI Example 11-14 Using interactive dscli mode without profiles Procedure to create an encrypted password file Using DS CLI commands via a single command or scriptSetting up a profile Creating a user ID for use only with ESS Example 11-18 Establishing a FlashCopy with a single command Issuing a DS CLI command and scripting it Example 11-19 Creating an executable file Example 11-20 Using script mode 252 DS8000 Series Concepts and Architecture 253 Performance considerations What is the challenge? Speed gap between server and disk storageNew and enhanced functions 255 Where do we start? SSA backend interconnection Switch from Escon to Ficon portsArrays across loops Pprc over Fibre Channel links How does the DS8000 address the challenge? Fibre Channel switched disk interconnection at the back endFC-AL shortcomings How the DS8000 series overcomes FC-AL shortcomings Memory 259 New four-port host adapters Fibre Channel device adapter 261 POWER5 Heart of the DS8000 dual cluster design RIO-G Interconnect 263 RIO-G Interconnect Vertical growth and scalability Performance and sizing considerations for open systems Data placement in the DS8000 Workload characteristicsCache size considerations for open systems 265 266 DS8000 Series Concepts and Architecture LVM striping 267 Stripe size Determining where to attach the host Determining the number of paths to a LUNSubsystem Device Driver SDD Dynamic I/O load-balancing Performance and sizing considerations for z/OS Connect to zSeries hosts269 12 DS8100 frontend connectivity example partial view Performance potential in z/OS environments Appropriate DS8000 size in z/OS environments Processor memory size considerations for z/OS environments271 Or zSeries channel consolidation 273 Disk array sizing considerations for z/OS environments Configure one extent pool for each single rank Configuration recommendations for z/OS 275 Minimize the number of extent pools Plan for a reasonable number of extent pools Extent pool0 Extent pool1 15 Mix of extent pools 277 278 DS8000 Series Concepts and Architecture 279 280 DS8000 Series Concepts and Architecture 281 ZSeries software enhancements Software enhancements for the DS8000 13.2 z/OS enhancementsScalability support Read availability mask support Large Volume Support LVSBenefits of the scalability enhancements 283 Initial Program Load IPL enhancements 13.2.5 DS8000 definition to host softwareRead control unit and device recognition for DS8000 285 New performance statistics Listdata Count Listdata Counts report of DS8000 287 Listdata Status 289 Resource Management Facility RMF 13.4 z/VSE enhancements 13.3 z/VM enhancementsMigration considerations Coexistence considerations 291 TPF enhancements 292 DS8000 Series Concepts and Architecture 293 Data migration in zSeries environments Consolidate storage subsystems Define migration objectives in z/OS environments Consolidate logical volumes Considerations for new logical volume size295 Example 14-1 Data Classes with EF attribute Dynamic Parallel Access Volumes required for large volumes 297 Keep source and target volume size at the current size Data migration based on physical migration Summary of data migration objectivesPhysical migration with DFSMSdss and other storage software Software- and hardware-based data migration Data migration with Piper for z/OS299 Piper hardware 301 Data migration with z/OS Global Mirror Bridge from Escon to Ficon with Metro/Global Copy Hardware- or microcode-based migration 303 Data migration with Metro Mirror or Global Copy Pprcopy DDNAMEDD02 Query Example 14-3 All data is replicated 305 Example 14-5 All data is replicated 491 Data Set Services Utility Data migration based on logical migration307 System utilities Hierarchical Storage Manager, DFSMShsm SMS Storage Groups migration source environment 309 Storage Group Application Selection Example 14-8 Select SMS storage group in Scds 311 Alter Volume Statuses Pool Copy Pool Backup only ALL Volumes Altered Example 14-12 Confirmation about SMS volume status change 313 Combine physical and logical data migration 14.5 z/VM and VSE/ESA data migration Summary of data migration315 316 DS8000 Series Concepts and Architecture 317 318 DS8000 Series Concepts and Architecture 319 Open systems support and software Where to look for updated and detailed information Open systems supportSupported operating systems and servers IBM HBA Search Tool DS8000 Interoperability MatrixDS8000 Host Systems Attachment Guide TotalStorage Proven program Platform and operating system vendors’ pages Differences to the ESSEmulex Corporation Atto Additional supported configurations RPQ Boot support Subsystem Device Driver DS CLI Other multipathing solutions IBM TotalStorage Productivity Center IBM TotalStorage Productivity Center MDM main panel Sample Device Manager view Device Manager Sample screenshot of TPC for Disk TPC for Disk TPC for Replication Global Mirror Utility Enterprise Remote Copy Management Facility eRCMF 332 DS8000 Series Concepts and Architecture 333 Data migration in the open Systems environment Tor Host operating system-based migration Comparison of migration methods Copy raw devices Basic copy commands Online copy and synchronization with rsync Migration using volume management software Migration using LVM mirroring Backup and restore Subsystem-based data migration Migration using backup and restore Combination of Metro Mirror and Global Copy Metro Mirror and Global Copy Piper migration IBM Piper migration Other migration applications IBM migration services 343 Appendix A. Open systems operating systems specifics DS8000 Host Systems Attachment Guide Data placement considerationsPlanning Capacity planning considerations Unix performance monitoring tools IostatExample A-1 AIX iostat output Example A-2 SUN Solaris iostat output System Activity Report SAR Example A-3 SAR Sample Output Vmstat AIX host attachment scripts Other publicationsFinding the World Wide Port Names Example A-4 Finding Fibre Channel adapter WWN Useful SDD commands Determine the installed SDD levelManaging multiple paths Subsystem device driver SDD Multipath I/O Mpio Example A-7 lsvpcfg command Determine the installed Sddpcm level Useful Mpio commandsExample A-8 lspath command result AIX access methods for I/O LVM configurationLVM striping LVM mirroring AIX on IBM iSeries Boot device supportDirect I/O Concurrent I/O Iostat Monitoring I/O performanceFilemon Example A-9 Filemon output file IBM Mpio FC Linux Implementing Linux with IBM Disk Storage Existing reference materialLinux with zSeries and ESS Essentials Getting Started with zSeries Fibre Channel Protocol Important Linux issues Some Linux Scsi basicsTable A-1 Major numbers and special device files Example A-10 Create new special device files for Scsi disks Missing device files Managing multiple paths Limited number of Scsi devicesScsi device assignment changes Fibre Channel disks discovered before internal Scsi disks RedHat Enterprise Linux RH-EL multiple LUN support Adding FC disks dynamically Example A-12 Sample /etc/modules.confExample A-13 SCSi disks attached at system start time Gaps in the LUN sequence Linux on IBM iSeries Troubleshooting and monitoring /proc pseudo file systemExample A-16 Sample /proc/scsi/scsi file Performance monitoring with iostat Generic Scsi toolsExample A-17 Sample /proc/scsi/qla2300/x HBA and operating system settings Microsoft Windows 2000/2003SDD for Windows Figure A-1 Microsoft VDS Architecture Windows Server 2003 VDS support Volume Shadow Copy Service FC port configurationHP OpenVMS Geographically Dispersed Sites Configurations Volume configuration OpenVMS volume shadowing Command Console LUN Appendix A. Open systems operating systems specifics 372 DS8000 Series Concepts and Architecture 373 Appendix B. Using DS8000 with iSeries Table B-1 OS/400 logical volume sizes Logical volume sizesSupported environment Hardware Changing LUN protection Protected versus unprotected volumes Using 5250 interface Adding volumes to iSeries configuration Figure B-3 Work with Disk Configuration menu Figure B-5 Confirm Add Units Adding volumes to an Independent Auxiliary Storage Pool Figure B-7 iSeries Navigator Signon to iSeries window Figure B-9 SST Signon Figure B-11 New disk pool welcome Figure B-13 Confirm disk pool configuration Figure B-15 Choose the disks to add to the Disk Pool Figure B-17 New Disk Pool Summary Figure B-20 New Disk Pool shown on iSeries Navigator Avoiding single points of failure Multipath Figure B-22 Single points of failure Configuring multipath Figure B-24 Example of multipath with iSeries Adding multipath volumes to iSeries using 5250 interface Figure B-25 Adding multipath volumes to an ASP Figure B-27 Adding a multipath volume Adding volumes to iSeries using iSeries Navigator Figure B-28 New Disk Pool shown on iSeries Navigator Figure B-30 Example of multipath logical units Managing multipath volumes using iSeries Navigator Appendix B. Using DS8000 with iSeries Figure B-32 Multipath logical unit properties Figure B-33 Multipath connections Multipath rules for multiple iSeries systems or partitions Changing from single path to multipath Sizing guidelines Cache Planning for arrays and DDMs Number of iSeries Fibre Channel adapters Size and number of LUNsTable B-2 Capacity per I/O Adapter Recommended number of ranks Sharing ranks between iSeries and other serversTable B-3 Disk operations per second per RAID rank Migration Connecting via SAN switchesOS/400 mirroring Metro Mirror and Global Copy OS/400 data migration Figure B-35 Using Metro Mirror to migrate from ESS to DS8000 Figure B-36 Ending allocation for existing disk units Copy Services for iSeries FlashCopyRemote Mirror and Copy AIX on IBM iSeries ISeries toolkit for Copy Services Linux on IBM iSeries 406 DS8000 Series Concepts and Architecture 407 Appendix C. Service and support offerings IBM service offerings IBM Web sites for service offeringsIBM Implementation Services for TotalStorage disk systems IBM Implementation Services for TotalStorage Copy Functions Enterprise Remote Copy Management Facility eRCMF IBM Geographically Dispersed Parallel Sysplex Gdps IBM eServer iSeries Copy Services IBM Operational Support Services Support Line Appendix C. Service and support offerings 412 DS8000 Series Concepts and Architecture IBM Redbooks Other publications413 Online resources Help from IBM How to get IBM Redbooks 416 DS8000 Series Concepts and Architecture 417 Index DS CLI OEL Escon Ficon RH-EL BBU Spcn VSE IBM TotalStorage DS8000 Series Concepts and Architecture Page Page IBM TotalStorage DS8000 Series Concepts Architecture