Insignia 32" LED TV
Problem | Solution | |
My TV is not | • Make sure that the cable is | |
displaying the | ||
securely connected to the | ||
video or playing | ||
purple HDMI 2 (MHL) jack. | ||
the audio from | ||
• Make sure that the cables are | ||
the connected | ||
securely connected. | ||
mobile device. | ||
• Make sure that you are using an | ||
| ||
| MHL cable. An MHL cable may | |
| be difficult to identify. It may | |
| look like a micro | |
| cable because the cable | |
| connectors are the same, but | |
| the cable itself is thinner. The | |
| cable also may not be labeled | |
| MHL. | |
| • Make sure that the correct | |
| video input source is selected. | |
| See “Select the video input | |
| source” on page 39. | |
| • Try adjusting the picture | |
| settings on your TV. | |
| • Some Apps may not work on | |
| your TV, depending on how the | |
| App developer programmed | |
| the App. | |
|
| |
My TV is playing | • Make sure that the cables are | |
the audio from | ||
securely connected. | ||
a connected | ||
• Make sure that you are using an | ||
device but is | ||
MHL cable. An MHL cable may | ||
not displaying | ||
be difficult to identify. It may | ||
the video. | ||
look like a micro | ||
| ||
| cable because the cable | |
| connectors are the same, but | |
| the cable itself is thinner. The | |
| cable also may not be labeled | |
| MHL. | |
| • Try adjusting the picture | |
| settings on your TV. | |
| • Some Apps may not work on | |
| your TV, depending on how the | |
| App developer programmed | |
| the App. | |
|
|
Problem
My TV is displaying the video from the connected device but is not playing the audio.
Solution
•Make sure that the volume on your mobile device is turned up and not muted.
•Make sure that the volume on your TV is turned up and not muted.
•Make sure that the cables are securely connected.
•Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro
•Try adjusting the audio settings on your TV.
•Some Apps may not work on your TV, depending on how the App developer programmed the App.
•Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers.
•If you are using a home theater system, sound bar, or external speaker system, make sure that it is turned on and is not muted.
•If you are using a home theater system, sound bar, or external speaker system and have connected with a digital optical cable, set the Digital Audio/SPDIF option on the AUDIO menu to PCM. See the Digital Audio/SPDIF option in “Adjust sound settings” on page 53.
76 | www.insigniaproducts.com |