Insignia 32" LED TV

Problem

Solution

My TV is not

• Make sure that the cable is

displaying the

securely connected to the

video or playing

purple HDMI 2 (MHL) jack.

the audio from

• Make sure that the cables are

the connected

securely connected.

mobile device.

• Make sure that you are using an

 

 

MHL cable. An MHL cable may

 

be difficult to identify. It may

 

look like a micro USB-to-HDMI

 

cable because the cable

 

connectors are the same, but

 

the cable itself is thinner. The

 

cable also may not be labeled

 

MHL.

 

• Make sure that the correct

 

video input source is selected.

 

See “Select the video input

 

source” on page 39.

 

• Try adjusting the picture

 

settings on your TV.

 

• Some Apps may not work on

 

your TV, depending on how the

 

App developer programmed

 

the App.

 

 

My TV is playing

• Make sure that the cables are

the audio from

securely connected.

a connected

• Make sure that you are using an

device but is

MHL cable. An MHL cable may

not displaying

be difficult to identify. It may

the video.

look like a micro USB-to-HDMI

 

 

cable because the cable

 

connectors are the same, but

 

the cable itself is thinner. The

 

cable also may not be labeled

 

MHL.

 

• Try adjusting the picture

 

settings on your TV.

 

• Some Apps may not work on

 

your TV, depending on how the

 

App developer programmed

 

the App.

 

 

Problem

My TV is displaying the video from the connected device but is not playing the audio.

Solution

Make sure that the volume on your mobile device is turned up and not muted.

Make sure that the volume on your TV is turned up and not muted.

Make sure that the cables are securely connected.

Make sure that you are using an MHL cable. An MHL cable may be difficult to identify. It may look like a micro USB-to-HDMI cable because the cable connectors are the same, but the cable itself is thinner. The cable also may not be labeled MHL.

Try adjusting the audio settings on your TV.

Some Apps may not work on your TV, depending on how the App developer programmed the App.

Make sure that you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers.

If you are using a home theater system, sound bar, or external speaker system, make sure that it is turned on and is not muted.

If you are using a home theater system, sound bar, or external speaker system and have connected with a digital optical cable, set the Digital Audio/SPDIF option on the AUDIO menu to PCM. See the Digital Audio/SPDIF option in “Adjust sound settings” on page 53.

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Insignia NS-32D510NA15 manual Purple Hdmi 2 MHL jack