Problem

Solution

Good picture, but

• Increase the volume.

no sound.

• Make sure that the sound is not

 

 

muted.

 

• Make sure that you do not have

 

headphones connected. When

 

headphones are connected, no

 

sound comes from the TV

 

speakers.

 

• Change to a different audio

 

mode.

 

• If you are using a home theater

 

system, sound bar, or external

 

speaker system, make sure it is

 

turn on and is not muted.

 

• If you are using a home theater

 

system, sound bar, or external

 

speaker system and have

 

connected it with a digital

 

optical cable, set the Digital

 

Audio/SPDIF option on the

 

AUDIO menu to PCM. See the

 

Digital Audio/SPDIF option in

 

Adjust sound settingson

 

page 53. Make sure that the

 

audio cables are connected

 

correctly and securely to your

 

TV.

 

• Make sure that the antenna or

 

cable TV is connected correctly

 

and securely. See “Connect a

 

cable or satellite box” on

 

page 13 or “Connect an

 

NS-32D510NA15 Insignia 32" LED TV

 

 

Problem

Solution

Audio noise.

• Other devices (for example, a

 

 

surround sound receiver,

 

external speakers, fans, or hair

 

dryers) may be interfering with

 

your TV. Try turning off one

 

device at a time to determine

 

which device is causing

 

interference. After you have

 

determined which device is

 

causing interference, move it

 

further from the TV to eliminate

 

the interference.

 

 

No output from

• Adjust the audio balance. See

one of the

Adjust sound settings” on

speakers.

page 53.

 

 

• Make sure that the audio cables

 

are connected correctly and

 

securely to your TV.

 

 

After images

• Do not display a still image,

appear.

such as a logo, game, or

 

 

computer image, for an

 

extended period of time. This

 

can cause a permanent

 

after-image to be burned into

 

the screen. This type of damage

 

is not covered by your warranty.

 

 

Remote control

 

antenna or cable TV (no box)

 

on page 18.

 

• If you are using an antenna, the

 

digital channel signal may be

 

low. To check the digital

 

channel signal strength, see

 

Check the digital signal

 

strength” on page 58.

 

• The audio cables you are using

 

may be bad. Try a new set.

 

 

Poor picture.

• Make sure that the room is not

 

 

too bright. Light reflecting off

 

the screen can make the picture

 

difficult to see.

 

• If an S-VHS camera or a

 

camcorder is connected while

 

another connected device is

 

turned on, the picture may be

 

poor. Turn off one or more

 

devices.

 

 

Good sound, but

• Adjust the contrast, color, and

poor color.

brightness settings. See “Adjust

 

 

the TV picture” on page 50.

Problem

Remote control does not work.

Solution

Make sure that the power cord is correctly connected to your TV and a power outlet.

Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV.

Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see “Front” on page 8.

The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries.

Make sure that the batteries are installed correctly. See “Install remote control batteries” on page 36.

Replace dead batteries with new batteries. See “Install remote control batteries” on page 36.

www.insigniaproducts.com

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Insignia NS-32D510NA15 manual Digital Audio/SPDIF option, Problem