How To Get Help

Return or Repair

For information on returning your Zip® drive or other Iomega product for warranty service (or repair after the warranty period), please call the Iomega Customer Satisfaction Hotline at 1-888-4-IOMEGA (1-888-446-6342).

Because many returns are found to be due to a technical problem rather than a defective product, you may want to check with Iomega Technical Support before returning your drive – our trained support personnel can often resolve the problem over the phone. If you choose to contact Technical Support, you will not be charged the standard support fee for the call if your Iomega product is still under warranty and is determined to be defective.

Limited Warranty Information

Your Zip® drive has a one-year limited warranty from the date of purchase. For complete warranty information, refer to the warranty card included with your drive. If you have a question about the limited warranty on your Zip drive or other Iomega product, please call 1-888-4- IOMEGA (1-888-446-6342) and choose the option for warranty information. If you choose to contact Technical Support, the standard support fee may apply.

Product Information

Call 1-800-MY-STUFF (1-800-697-8833) for information on new Iomega products, promotions, and rebates. You can also purchase Iomega products over the phone using your credit card (VISA, MasterCard, American Express, or Discover). Simply select the option of interest to you. See the Iomega web site for detailed product specifications.

International Support Numbers

For information on international customer support options and phone numbers, contact the Iomega Web site at http://www.iomega.com.

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Iomega 03798300 Return or Repair, Limited Warranty Information, Product Information, International Support Numbers