Using my.ironkey.com (Windows OnlY)

NOTE: Depending on how your System Administrator has configured your IronKey, you many not have an online IronKey account, and this section may not apply to you.

Your IronKey supports advanced cryptographic authentication using strong PKI key pairs gen- erated in the IronKey Cryptochip. When you log into my.ironkey.com from your device, it uses these unique keys as your digital identity credentials.This locks down your account so that you must have both your IronKey and your password in order to gain access. In other words, only you can access your online IronKey account, even if someone stole your IronKey or your pass- word.

Step

Description

1

Securely logging into your account

If enabled, you can securely log into your

 

 

 

 

 

 

 

 

my.ironkey.com by clicking the “my.ironkey.com” but-

 

 

 

 

 

 

 

 

ton in the IronKey Control Panel. This will initiate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a complex PKI handshake, thus logging you in with

 

 

 

 

 

 

 

 

strong, multi-factor authentication.

 

 

 

 

 

 

 

 

If you ever lose your IronKey, you can log into

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Safe Mode by going to https://my.ironkey.com, log-

 

 

 

 

 

 

 

 

ging in the account credentials you created when

 

 

 

 

 

 

 

 

you activated your account. This will allow you

 

 

 

 

 

 

 

 

to mark an IronKey as lost or recover a forgotten

 

 

 

 

 

 

 

 

device password.This depends on how your Sys-

 

 

 

 

 

 

 

 

tem Administrator has configured your IronKey.

 

 

 

 

 

 

 

 

Ask your System Administrator for information.

2

Marking IronKeys as lost

If you ever lose your IronKey, you can rest as-

 

 

 

 

 

 

 

 

sured that no one will ever get your data. As an

 

 

 

 

 

 

 

 

additional precaution, you can mark an IronKey as

 

 

 

 

 

 

 

 

lost from within my.ironkey.com, which will prevent

 

 

 

 

 

 

 

 

that device from ever accessing your account. If

 

 

 

 

 

 

 

 

you find your IronKey later, you can also mark it

 

 

 

 

 

 

 

 

as found again.

3

Recovering device passwords

People sometimes forget passwords. IronKey

 

 

 

 

 

 

 

 

gives you the option to back up your device pass-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

word to your Online Security Vault at my.ironkey.

 

 

 

 

 

 

 

 

com. That way, you can log into Safe Mode or with

 

 

 

 

 

 

 

 

another IronKey and recover the password, or

 

 

 

 

 

 

 

 

have your System Administrator email you help.

4

Deleting your Password Manager

If you wish to delete your encrypted Password

 

backup data.

Manager data that you backed up to your Online

 

 

 

 

 

 

 

 

Security Vault, simply click the “Delete Password

 

 

 

 

 

 

 

 

Manager Data” button.

IRONKEY ENTERPRISE USER GUIDE

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IronKey Enterprise manual Step Description