JVC AV32T20EP, AV28T20EP Troubleshooting, „ If you cannot turn on the TV, „ No picture/No sound

Troubleshooting

If a problem arises while you are using the TV, please read this “Troubleshooting” well before you request having the TV repaired. You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

•This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.

•After you have followed the Troubleshooting description or the operating description of the functions concerned without any success, remove the AC plug from the AC outlet and request a repair of your TV. Do not attempt to repair the TV by yourself or remove the rear cover of the TV.

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„If you cannot turn on the TV

•Is the AC plug connected to the AC outlet?

•Is the Power lamp lit? If not, press the Main power button.

„No picture/No sound

•Have you chosen a TV channel whose reception is extremely bad? In this case, the BLUE BACK function will be activated, the entire screen becomes blue, and the sound is muted. In spite of this, if you want to view the TV channel, follow the description “BLUE BACK” on page 24 to try to change the BLUE BACK function setting to OFF.

•Have you connected the headphones to the TV? Connecting the headphones to the TV causes sounds not to be issued from the TV speakers.

•Have you set the SPEAKER function to OFF? Follow the description “SPEAKER” on page 21 to confirm the SPEAKER function setting to try to solve the problem.

•If the SYSTEM setting for a TV channel is incorrect, it may prevent the sound from being issued. Follow the description “EDIT/MANUAL” on page 28 to use the MANUAL function to try to change the SYSTEM setting.

„Poor picture

•If noise totally obscures the picture (snow), the aerial or aerial cable may have trouble. Check the following to try to solve the trouble:

Has the TV and aerial been connected properly?

Has the aerial cable been damaged? Is the aerial pointed to the right direction?

Is the aerial itself faulty?

•If the TV or aerial receives interference from the other devices, stripes or noise may appear in the picture. Move such devices as an amplifier, personal computer, or a hair drier that can cause interference away from your TV, or try changing its location. If the aerial suffers interference from a radio tower or high- voltage wire, please contact your local dealer.

•If the TV receives interference from signal reflecting from mountains or building, double-pictures (ghosting) will occur. Try to change the aerial’s direction or replace the antenna with the one with better directionality.

•Are your COLOUR SYSTEM settings for the TV channels correct? Follow the description “COLOUR SYSTEM” on page 19 to try to solve the trouble.

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