Check

Action

Refer to

Is “Control with HDMI” set to “On”?

If the video image does not appear when “Control with

p. 50

 

HDMI” is set to “On”, change the setting to “Off” and power

 

 

on this unit and the external device again.

 

Is the video image temporarily hidden?

Press the [HIDE] button

p. 25

3D images do not appear

Check

Action

Refer to

Do you see two images displayed side by

Set “3D Format” to “Side by Side”

p. 33

side?

Video images in the “Side by Side” format may not be

 

 

recognized automatically in the case of 3D video images.

 

Is an intermediate device (AV amplifier,

Connect the source device to the projector directly, and

p. 22

divider, etc.) in use?

check whether there is any improvement in the condition.

 

 

If the condition improves, it is likely that this is not caused

 

 

by malfunction of the projector.

 

Is the cable in use an HDMI-certified

Use an HDMI-certified high-speed cable.

p. 22

cable?

Also, use as short a cable as possible.

 

Is the power of the 3D GLASSES turned

If you are using the PK-AG2 or PK-AG33D GLASSES, turn

Check the

on?

on the power manually.

instruction

Are the 3D GLASSES charged?

Check whether the PK-AG1 battery of the 3D GLASSES

manual of the 3D

 

has run out, and whether PK-AG2 and PK-AG3 are

GLASSES and

 

3D SYNCHRO

 

charged.

 

EMITTER.

Are the 3D GLASSES and 3D

Position them at an appropriate distance.

 

SYNCHRO EMITTER too far away from

 

 

each other?

 

 

 

 

 

3D video image looks unnatural

 

 

Troubleshooting

Check

Action

Refer to

Are there overlapping video images?

If there are overlapping video images partially, this is due

p. 34

 

to the crosstalk phenomenon.

 

 

In this case, adjust “Crosstalk Cancel” accordingly.

 

 

If there are overlapping video images partially, this is due

p. 47

 

to the crosstalk phenomenon.

 

 

This phenomenon often occurs when there are drastic

 

 

changes in the brightness.

 

 

In this case, set Lamp Power to “High”

 

Video image looks unnaturalColors are unnatural

Check

Action

Refer to

Is the color space of the input signal

The color may turn out unnatural when the input signal is

p. 50

correctly set?

different from that in the projector setting.

 

 

Set the “Color Space” for “Input Signal” correctly.

 

Is the image correctly adjusted?

Adjust “Color” and “Tint” accordingly.

p. 49, p. 50

Is the AV device properly connected?

Connect the AV device properly.

p. 22

* The video image may appear slightly reddish immediately after starting up. This is not a malfunction.

66