Remote control does not work

Check

Action

Refer to

Are the batteries correctly loaded?

Match the polarities (t s) correctly when loading the

p. 18

 

batteries.

 

Are the batteries exhausted?

Replace with new batteries.

p. 18

Is there an obstructing object between

Remove any obstructing object.

p. 18

the remote control and remote sensor?

 

 

Is the remote control held too far away

Hold the remote control closer to the sensor during use.

p. 18

from the unit?

 

 

Are the IR (infrared) 3D GLASSES and

As there is a possibility of signal interference, when you are

p. 32

3D SYNCHRO EMITTER in use?

using the IR (infrared) 3D GLASSES together with the 3D

 

 

SYNCHRO EMITTER, try adjusting the orientation of the

 

 

3D SYNCHRO EMITTER.

 

The lens cover does not close

Check

Action

Refer to

Is “Lens Cover” set to “Open”?

Set “Lens Cover” under “Lens Control” in the setting menu

p. 52

 

to “Auto”.

 

Noise is heard

Check

Action

Refer to

Is the exhaust vent blocked?

Check the installation condition of the projector.

p. 19

Is the unit used near a heater or air-

When the surrounding temperature of the projector is high,

 

conditioner?

the fan revolution speed increases to protect the projector

 

 

unit, hence a louder operating sound.

 

Are you viewing 3D video images?

“Lamp Power” is set automatically to “High” to ease viewing

p. 47

 

of 3D video images, hence a louder fan operating sound.

 

 

If you are bothered by the sound, set it to “Low”.

 

Is the “Picture Mode” or “Color Profile”

Operating sound is generated by the cinema filter. This is

—

changed?

not a malfunction.

 

Did you change the “4K e-shift” setting

Switching sound is generated. This is not a malfunction.

—

for “MPC Level”?

 

 

Troubleshooting

There are small black or colored dots on the screen

The D-ILA device is manufactured using high-precision technologies, but there may be some (less than 0.01%) missing pixels or pixels that remain permanently lit. This is not a malfunction.

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