JVC DT-V1910CG, DT-V1710CG manual Troubleshooting, Wrong colour

TROUBLESHOOTING

Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a JVC-authorised dealer or service centre for assistance.

Problems	Points to be checked	Measures (Remedy)	Reference
			pages
No power supply	Is the power plug loosened or	Firmly insert the power plug.	—
	disconnected?
	Is the main power turned OFF?	Turn the main power ON.	6
No picture with	Is the signal cable disconnected?	Connect the signal cable firmly.	7 ~ 10
the power on
	Is the power of the connected	Turn on the power of the connected component
	component ON?	and set it correctly.	—
	Is the signal output from the connected
	component?
	Is the input signal selected correctly?	Select the correct input with the INPUT SELECT	5
		buttons.
	Is the input signal adapted to the	Check that the input signal format corresponds to	7 ~ 10
	monitor’s specification?	the installed input card format.
	Are any of the self-check indicators	Follow the procedures in “SELF-CHECK
	(INPUT SELECT A through F buttons)	INDICATIONS”.	27
	blinking?
No sound	Is the audio cable disconnected?	Connect the audio cable firmly.	7 ~ 10
	Is the audio signal output from the	Set the connected component correctly.	—
	connected component?
	Is the volume output set to minimum?	Adjust the speaker volume with the VOLUME	4
		(volume adjustment) buttons.
Wrong colour	Has the picture adjustment been	Set each picture adjustment knob to the standard
	changed?	(centred) position. Or, set each picture
		adjustment item in [PICTURE SUB ADJ.] in the	4, 20
		<SETUP MENU> screen to Standard (00) (or
		use the [reset] function).
	Has the WHITE BALANCE setting	Set each [COLOR TEMP./BAL.] item in the
	been changed?	<SETUP MENU> screen to Standard (000) (or	20
		use the [reset] function).
	Are any cables connected to the	Connect each signal cable firmly.	7
	component/RGB input card?
	Has the correct signal been input to the	Select INPUT A/C/E when the component signal
	component/RGB input card and the	is input, or select INPUT B/D/F when the RGB	7
	correct INPUT been selected on the	signal is input.
	monitor?
Unnatural picture	Has [CONTRAST] or [BRIGHT] been	Adjust the CONTRAST or BRIGHT picture
	changed?	adjustment knobs.
		Or, adjust the [CONTRAST] or [BRIGHT] item in	4, 20
		[PICTURE SUB ADJ.] in the <SETUP MENU>
		screen.
Shaking picture	Is the monitor close to a motor,	Move the monitor away from the device until the
	transformer or any other device	picture stops shaking.
	generating a strong magnetic field?	Connect the power plug to another AC outlet	—
	(a fan, fluorescent light, laser printer,	away from the former one.
	another monitor, etc.)

ENGLISH

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