Before You Call

Solutions To Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE

 

 

POSSIBLE

CAUSE/SOLUTION

 

 

 

 

 

Range is not level.

Poor installation. To level range, refer to Leveling Guide,in the Installation Instructions.

 

 

 

 

 

When range is level, cooktop may appear out of alignment if countertop is not level.

 

 

 

 

 

Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a

 

 

 

 

 

carpenter to correct sagging or sloping floor.

 

 

 

 

 

 

 

 

Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are

 

 

 

 

 

square and have sufficient room for range clearance.

 

 

 

Cannot

move appliance

Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.

easily.

Appliance

must

Contact builder or installer to make appliance accessible.

 

 

be accessible

for

service.

Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.

 

 

 

 

 

Entire

range or oven

Make sure cord/plug is tightly into outlet.

 

 

 

does

not operate.

 

Service wiring is not complete. Contact your dealer, installing agent or authorized servicer.

 

 

 

 

 

Power outage. Check house lights to be sure. Call your local electric company for service.

*Oven

control

beeps and

Electronic control has detected a fault

condition. Push CLEAR to clear the display and stop

displays

F10, F30 or Fg0.

beeping. Program oven again. Iffault

recurs, record fault number. Push CLEAR and contact

 

 

 

 

 

Sears or another qualified service dealer.

 

 

 

Oven lights does notwork.

Replace or tighten bulb. See 'q'oChange the Oven Light" in this Guide for instructions.

Surface

unit does

not

No power to the appliance. Check steps under "Entire

Range or Oven Does Not Operate" in

heat.

 

 

 

 

this Before you call Checklist.

 

 

 

 

 

 

 

 

 

 

Incorrect control setting. Make sure the correct control is on for the surface unit to be used.

Surface

element too hot

Incorrect control setting. Make sure the correct control is on for the surface element to be

or not hot enough,

 

used.

 

 

 

 

 

 

 

 

Scratches or abrasion on

Coarse

particules such as

salt and

sand between

cooktop and

utensils can cause

cooktop

surface.

 

scratches.

Be sure cooktop

surface and

bottoms of utensils

are clean

before usage. Small

 

 

 

 

 

scratches do not affect cooking and will become less visible with time.

 

 

 

 

 

Cleaning materials not recommended for ceramic-glass cooktop have been used. See

 

 

 

 

 

"Ceramic Glass Cooktop Cleaning and Maintenance" section.

 

 

 

 

 

 

Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.

Metalmarks.

 

 

Sliding

or scraping of metal utensils

on cooktop surface.

Do not slide metal utensils on

 

 

 

 

 

cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See

 

 

 

 

 

"Ceramic Glass Cooktop Cleaning and Maintenance" section.

 

Brown streaks or specks.

Areas of discoloration with metallic sheen,

Poor baking results.

Boilovers are cooked onto surface. Use razor scraper to remove soil. See "Ceramic Glass

Cooktop Cleaning and Maintenance" section.

Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms.

Many factors affect baking results. Make sure the proper rack position is used. Center food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set temperature before placing food in the oven. Try adjusting the recipe recommended temperature or baking time. If you feel the oven is too hot or cool, see "Adjusting Oven

Temperature" section.

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Kenmore 790.99613 manual Before You Call, Occurrence Possible CAUSE/SOLUTION

790.99613 specifications

The Kenmore 790.99613 is a modern range that combines advanced cooking technologies with user-friendly features, making it a popular choice for both novice cooks and seasoned chefs. Designed with a sleek appearance, this appliance seamlessly fits into various kitchen styles while delivering consistent and impressive cooking results.

One of the standout features of the Kenmore 790.99613 is its convection oven. This technology circulates hot air throughout the oven, allowing for even cooking and baking. It reduces cooking times and helps achieve perfectly browned and evenly cooked foods, making it ideal for preparing everything from roasts to baked goods. The range's spacious oven capacity ensures that there is ample room for multiple dishes, which is particularly beneficial for those who enjoy entertaining or preparing family meals.

The range is equipped with a powerful cooktop featuring five burners, providing versatility for various culinary tasks. With multiple burner sizes, including a high-heat burner for boiling and a simmer burner for delicate sauces, the Kenmore 790.99613 accommodates a wide range of cooking techniques. The smooth surface of the cooktop not only enhances the aesthetic appeal but also makes for easy cleaning, a feature that busy home cooks will appreciate.

Another impressive characteristic of the Kenmore 790.99613 is its self-cleaning function, which takes the hassle out of maintaining a clean oven. This feature employs high temperatures to burn away food residues, allowing users to simply wipe away the ash once the cycle is complete. Additionally, the range includes a digital control panel, which simplifies the cooking process by providing precise temperature settings and timer functions.

Safety is a priority in the design of the Kenmore 790.99613. The oven is equipped with a durable door that remains cool to the touch during operation, minimizing the risk of burns. The range also features an automatic shut-off function, providing peace of mind for busy cooks.

In conclusion, the Kenmore 790.99613 is a well-rounded range that offers a variety of features designed to enhance the cooking experience. With its convection oven, versatile cooktop, self-cleaning capabilities, and safety features, it is a reliable addition to any kitchen. Whether you’re baking, roasting, or simmering, the Kenmore 790.99613 ensures that you can achieve culinary success with ease and efficiency.