Troubleshooting

11

11.2Unable To Specify Desired Settings or Unable To Print as Specified

Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or if the print results do not represent the set- tings that have been specified.

Note

Some of the printer driver functions cannot be combined with other func- tions.

Symptom

Probable Cause

Action

A printer driver setting

Some functions cannot be com-

Do not try to select settings that

cannot be selected.

bined.

are not available.

 

 

 

The “Conflicts” mes-

An incorrect combination of func-

Check the settings and specify

sage with “Unable to

tions has been specified.

the functions correctly.

Select” or “Function

 

 

Canceled” appears.

 

 

 

 

 

Printing is not per-

Incorrect settings are specified.

Check each setting in the printer

formed as specified.

 

driver.

A combination of functions, al-

 

 

 

though possible in the printer driv-

 

 

er, is not possible with this

 

 

machine.

 

 

 

 

 

The paper size, orientation, and

Enter the correct settings in the

 

other settings specified in the ap-

application.

 

plication have priority over those

 

 

specified in the printer driver.

 

 

 

 

The watermark cannot

The watermark is not correctly

Check the watermark settings.

be printed.

set.

 

 

 

 

 

The watermark density is set to a

Check the density settings.

 

level that is too low.

 

 

 

 

 

Watermarks cannot be printed in

No watermark can be printed in

 

graphics applications.

this case.

 

 

 

The staple function

Stapling is not possible if “Paper

Check each setting in the printer

cannot be specified.

Type” is set to “Thick” or “Trans-

driver.

 

parency”.

 

 

 

 

 

The staple function requires op-

Install the required optional finish-

 

tional finisher FS-507 or FS-603.

er and enable it using the printer

 

 

driver.

 

 

 

C351

11-3

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Konica Minolta BIZHUP C351 manual C351 11-3