Konica Minolta BIZHUP C351 manual Unable To Print, Troubleshooting, C351 11-1

Troubleshooting

11

11 Troubleshooting

11.1Unable To Print

This chapter explains the troubleshooting procedures for possible malfunc- tions.

Perform the troubleshooting procedures described below if this machine does not print after you have sent a print job.

Symptom	Probable Cause	Action
The message “No	The printer driver selected for	Check the printer name selected.
printers are connect-	printing is not compatible with the
ed.” or “Print error”	printer controller.
appears.
	The network cable, parallel cable,	Check that the cable is connected
	or USB cable is disconnected.	properly.
	An error has occurred in this ma-	Check this machine’s control
	chine.	panel.
	Available memory space is not	Perform a test print to check
	sufficient.	whether printing is possible.
	The network cable, parallel cable,	Check that the cable is connected
	or USB cable is disconnected.	properly.
	An error has occurred in this ma-	Check this machine’s control
	chine.	panel.
A postscript error ap-	Available computer memory	Perform a test print to check
pears.	space is not sufficient.	whether printing is possible.
	There is an error in the application	Refer to the user’s manual of the
	software settings.	application software to check the
		settings.
	The file printing settings are incor-	Change the settings and try to
	rect.	print again.

C351 11-1