Konica Minolta BIZHUP C351 manual C351 11-4

Troubleshooting

11

Symptom	Probable Cause	Action
Stapling cannot be	Number of pages that can be sta-	Change the Copies setting.
performed.	pled when FS-507 is installed: Up
	to 50 pages on 8-1/2 × 11 w or
	smaller plain paper, and up to 25
	pages on 8-1/2 × 14 or larger pa-
	per. Number of pages that can be
	stapled when FS-603 is installed:
	Up to 50 pages on 8-1/2 × 11 w or
	smaller plain paper, and up to 25
	pages on 8-1/2 × 14 or larger pa-
	per.
	Number of pages that can be
	center-stapled when FS-603 is in-
	stalled: Up to 15 pages of plain
	paper.
	Stapling is not possible if the doc-	Check the document.
	ument contains pages of different
	sizes.
The stapling position	The orientation setting is not cor-	Check the stapling position in the
is not as expected.	rect.	printer driver setup dialog box.
The hole punch func-	Hole punching cannot be speci-	Check each setting in the printer
tion cannot be speci-	fied if “Booklet”, “Transparency”,	driver.
fied.	“Thick2”, “Thick3”, or “Envelope”
	is selected.
	If optional finisher FS-603 is in-	Install the required optional finish-
	stalled, the punch kit PK-501 is	er and enable it using the printer
	required.	driver.
The pages are not	Printed pages may be fed out	Check the orientation setting.
punched.	without being punched if the pa-
	per is loaded into the paper
	source with an incorrect orienta-
	tion.
The hole punch posi-	The orientation setting is not cor-	Check the punch position on the
tion is not as expect-	rect.	Layout tab of the printer driver
ed.		setup dialog box.
The form is not printed	Available computer memory	Simplify the form to reduce the
properly.	space is not sufficient.	data size.
The image is not print-	Available computer memory	Simplify the image to reduce the
ed properly.	space is not sufficient.	data size.
Paper is not fed from	Paper will not be fed from the	Load the paper source with paper
the specified paper	specified paper source if that pa-	of the appropriate size and orien-
source.	per source is loaded with paper of	tation.
	a different size or orientation.
The access number	To specify access numbers, a	Add a hard disk in the Option tab
cannot be specified.	hard disk must be added in the	of the printer driver.
	Option tab of the printer driver.

C351 11-4