TROUBLESHOOTING

Symptom

Cause/Action

Reference

 

 

 

The indicator lamp is red and blinks rapidly

1. Turn off the computer, then the scanner.

Page 28.

or

Check that the fluorescent lamp cover is

 

The scanned image is black.

closed.

 

 

2. Turn on the scanner. If the fluorescent

 

 

lamp does not glow, replace the lamp.

 

 

3. If the cover was closed, the fluorescent

 

 

lamp works, and the red lamp continues

 

 

to blink rapidly, there is a hardware

 

 

problem. Turn off and unplug the scanner,

 

 

then call a Minolta Service Facility.

 

 

 

 

 

 

 

The scanned image colour is strange.

Check that there is no dust on the film or film

 

 

holder.

 

 

Check that the colour palette (START –

 

 

SETTINGS – CONTROL PANEL – DISPLAY

 

 

– SETTINGS) is on High Colour (16 bit) or

 

 

higher. Different or additional steps may be

 

 

necessary depending on your graphics board.

 

 

Refer to your graphics board‘s documentation.

 

 

If using the Medium-format holder, be sure to

 

 

use a proper fitting mask. If the holder is dirty,

 

 

clean it as directed.

 

 

Reinitialize the scanner.

 

 

Windows 95/NT: Press Control, Shift, and i

 

 

keys simultaneously.

 

 

Macintosh: Press Command, Shift, and i keys

 

 

simultaneously.

 

Reinitializing while using the APS adapter:

1.Press the initialization key combination.

2.The adapter will eject automatically.

3.Initialization (set-up) will stop.

4.Remove the adapter.

5.Close the accessory panel.

Initialization (set-up) will resume.

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Image 34
Konica Minolta II manual Settings Control Panel Display