Konica Minolta II manual Troubleshooting, Symptom, Cause/Action, Reference

TROUBLESHOOTING

Symptom	Cause/Action	Reference
The computer will not start after connecting	Check that all the SCSI cables are secure.	Page 8
the scanner.	Check that two SCSI devices are not sharing
	the same address.

The computer does not recognize the	Was the scanner turned on before the
scanner.	computer was turned on?
	Check that all the SCSI cables are secure.
	Windows 95/NT: Check that the SCSI device
	driver been installed correctly.
	1. Select Start ‘ Settings ‘ Control Panel.
	• The Control Panel window will appear.
	2. Double-click on the System Icon, then click
	on the Device Manager tab.
	3.Click on the plus (+) next to
	“SCSI controllers”.
	• A sub-menu of SCSI controllers should
	appear.
	4. Confirm the appropriate SCSI Controller for
	your board is listed in the sub-menu.

The scanner does not pull in the film holder	Eject, then reinsert the holder.
when loading	The film holder must be inserted to the
	marks for it to be engaged by the scanner’s
	motor
The scanned image is very green or blown-	The mask does not fit the image properly. Be	Pages 18 -21.
out white when using the Medium-format	sure to use a proper fitting mask that is not too
holder.	big for the image. There should be no
	uncovered space between the film and the
	mask.
The indicator lamp glows red.	If using a film holder:
	The accessory panel is open. Close the
	accessory panel.
	If using the APS adapter:	Page 26.
	The accessory panel is not fully open.
	Open it all the way and push it until it
	clicks.

31 Continued on following page.