User Guide for the Cyclops Phone 9
2MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.com.

Checking your account balance

You can check your Virgin Mobile account
statusin one of two ways
(additional charges may apply):
From the main screen, press up.
- or -
Select Menu My Account.
Your current account information is sent
to your phone and appears on your
screen.
When your account is low or empty, you
receive a notification to Top-Up.

Top-Up your account

Top-Up is how you increase your Virgin Mobile
account balance. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them, or register your debit card, credit
card, or Paypal account at
www.virginmobileusa.com.
When your balance is low, you can Top-Up your
account from your phone as follows:
1. Select Menu My Account.
2. Use the navigation key to scroll down to
the Top-Up link and press .
3. Scroll down and select either Top-Up Card,
Credit Card, or Pay-Pal.
Top-Up with a Top-Up card
1. Enter your vKey and press .
2. Press to select Login.
3. Enter your Top-Up card's PIN number and
press .
4. Scroll down to select Top-Up Now and press
.
5. At the confirmation screen, select Yes by
pressing .
6. At the Approved screen, press .
7. Press to exit. You've just topped up!
Top-Up with a Debit Card, Credit Card, or
PayPal account
Before you can Top-Up from your phone with a
debit card, credit card, or Paypal account, you
need to register the credit/debit card or Paypal
account at www.virginmobileusa.com.