2. SIMPLE TROUBLESHOOTING

Status

Items to be Checked

Countermeasure

Reference

 

 

 

 

 

page

 

 

 

 

 

 

 

 

 

 

 

C o p i e r

Is the power cord plug firmly inserted

Insert the power cord plug firmly.

 

does

not

in the outlet?

 

 

start

 

 

Are the front covers firmly closed?

Close the front covers properly.

P8

 

 

 

 

 

 

Are the sheet bypass feed unit cover

Close the covers properly.

 

 

 

 

and the large-capacity feeder cover

 

 

 

 

 

firmly closed?

 

 

 

 

 

Is the exit cover firmly closed?

Close the exit cover properly.

P8

D i s p l a y

Is the copier in the Energy Saving

Press the Energy Saver key to clear

P10, 20

p a n e l

mode?

the mode. (It takes a while until the

 

does

not

 

copier becomes ready.)

 

c h a n g e

 

 

 

 

 

Is the ID code input? Is the ID code

Input the correct ID code.

P10,107

w h

e n

correct?

 

 

keys

or

 

 

 

 

 

Is a key copy counter used?

If you are using a key copy counter,

P117

icons

are

 

insert it into the slot.

 

pressed

 

 

 

 

Is the “Warming up” message

Wait until the copier becomes ready.

 

 

 

 

 

 

 

 

displayed?

 

 

 

 

 

Does the password of administrator

Password of administrator is required.

P94,109

 

 

 

input screen appear?

Ask your copier manager.

 

 

 

 

 

 

 

 

 

 

Is interrupt copying set?

Press the INTERRUPT key to clear the

P10, 49

 

 

 

 

mode.

 

 

 

 

 

C o p i e s

Is the original cover firmly closed?

Close the cover firmly to shut out any

 

are

not

 

outer light.

 

clear

 

 

Is the original cover or the glass dirty?

Clean the original cover with a cloth

 

 

 

 

 

moistened with a neutral detergent or

 

 

 

 

 

the original glass with cleaning liquid.

 

 

 

 

 

Then, wipe off completely with a dry

 

 

 

 

 

cloth.

 

 

 

 

 

 

 

 

 

 

Is the transport belt of the automatic

Clean the transport belt with a cloth

 

 

 

 

document feeder dirty?

moistened with a neutral detergent.

 

 

 

 

 

Then, wipe the detergent completely

 

 

 

 

 

off with a dry cloth.

 

 

 

 

 

 

 

 

 

 

Are transparent sheets or double-

The original is transparent and the

P58

 

 

 

sided originals used?

paper color or the other side of the

 

 

 

 

 

original shows through. Set the

 

 

 

 

 

background lighter.

 

 

 

 

 

 

C o

p y

Has the “Install new toner cartridge”

Install a new toner cartridge.

P136

density is

message appeared?

 

 

too light

 

 

 

 

 

Is the image density set lighter than

Set the copy density properly in the

P36

 

 

 

standard?

manual density mode.

 

 

 

 

 

 

 

MAINTENANCE

157