3Ask the user to attempt to log in again.

If LDAP authentication is enabled, verify that all LDAP settings are correct both in MVP and on the LDAP server. User account names should be consistent with the account listings in your LDAP server’s directory service.

Error reading password

When you log in, MarkVision validates your account by requiring a user name and password.

At login, if you see:

A message that indicates there was an error reading the password.

Possible causes

The MarkVision Server is not running on the Web server.

The file containing your password is corrupt.

You have incorrectly typed in your password. Passwords are case sensitive.

If you are using LDAP authentication, your LDAP server settings may be configured incorrectly.

User actions

Ask your administrator to reset your password.

If LDAP authentication is being used, ask your administrator to check the LDAP server settings.

Administrator actions

From the Service control panel, verify that the MarkVision Server is running on the Web server. If it is not running, stop and restart the service.

If the service is running, reset the user's password:

1Click User Accounts and Groups from the All Tasks menu.

2Select the appropriate account, and then click Edit.

3Change the password information as necessary.

4Ask the user to log in again.

If you are using LDAP authentication, make sure that LDAP authentication is configured correctly both in MVP and your LDAP server.

Forgotten password

When you log in, MarkVision validates your account by requiring a user name and password.

Problems with user accounts and account groups

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Lexmark manual Error reading password, Forgotten password, Problems with user accounts and account groups, 114

11 specifications

The Lexmark 11 series printers are well-regarded for their reliability and performance, making them a popular choice for both home and office environments. Known for their advanced technology and user-friendly features, the Lexmark 11 series represents a significant leap forward in printing capabilities.

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