Lexmark 11 How do I discover printers?

How do I discover printers?

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plug-in is provided and you are automatically prompted to install it the first time you run the

MarkVision Web Client.

How do I discover printers?

Device discovery in MarkVision Professional 11.0 is now managed through the use of discovery

profiles. During MVP Setup, a default device discovery profile is typically established. If you do not

currently have any discovery profiles created, see Creating discovery profiles. Once you have

some discovery profiles to work with, you can use the Manage Discovery Profiles task to discover

your devices.

Manage Discovery Profiles task

The Manage Discovery Profiles task can be selected from either the All T a sks list or by clicking

MarkVision Æ Device Discovery Æ Manage Discovery Profiles.

1Go to MarkVision Æ Device Discovery Æ Manage Discovery Profiles.

2Select the profile from the Discovery Profiles window that encompasses the devices that

you want to discover.

3Click Start.

4MVP communicates with the devices included in the selected profile. T o stop a discovery at

any time, click Stop Discovery.

Note: Performing a discovery with the Full Discovery profile, or any profile that includes

all of the devices on your network, requires a large amount of CPU usage. Running

a full discovery can render the MarkVision Server virtually unusable while the

discovery is executing.

For a more in-depth look at discovering devices, see Adding and removing devices.

Quick Find task

The Quick Find task is capable of initially discovering devices and filtering a device search for

previously discovered devices.

While searching by TCP/IP address, multiple devices can be discovered using a wildcard variable

when typing in the criteria for the TCP/IP address. You can use a zero (0) or asteri sk (*) as a wildca rd

character when performing a Quick Find based on a network subnet. For example, in order to find all

the printers on the 122 subnet, the user would type in the address value 138.188.122.0. This would

find devices with IP addresses of 138.188.122.2, 138.188.122.3, 138.188.122.4, and so on.

Note: If you enter a TCP/IP address, MarkVision Professional first checks the list of

devices already discovered. If the address is not in the list, MarkVision Prof essional

initiates a device discovery to find it.

Note: IPX discoveries can only be performed using the Device Discovery task.

Contents

Main Edition: June 2005 Licensing Notice Contents Contents Chapter 6: MarkVision Messenger ............................................. 93 Chapter 7: Troubleshooting...................................................... 113 Chapter 8: Frequently Asked Questions.................................. 124 Introduction to MarkVision P rofessional 1 Introduction Terms used in this document Terms used in this document Whats new in MarkVision Professional 11.0 MarkVision components MarkVision components The MarkVision Client MarkVision Client Application MarkVision Web Client MarkVision Messenger MarkVision Server MarkVision Web Server System requirements Minimum RAM and processor configurations for multiple devices MarkVision Professional for UNIX systems Java Virtual Machine recommendations Supported devices Page Page Page Using MarkVision Professional 2 Installing MarkVision Professional Before you install 1 2 Where to install MarkVision components Installation notes Installing MarkVision Professional for Windows and Mac OS X systems 1 2 To uninstall MarkVision Professional Windows default file locations Installing MarkVision Professional for UNIX systems HP-UX AIX RedHat Linux; SuSE Linux Solaris SPARC systems 5 Unix general file locations Setting up the MarkVision Professional UNIX Server To uninstall the MarkVision Professional UNIX Client 1 2 Installing MarkVision Professional into CDE 1 2 Installing MarkVision Professional into KDE Installing MarkVision Professional into GNOME Finding space to install MarkVision Professional Installing MarkVision Professional for a Novell NetWare server To stop the MarkVision Server To start the MarkVision Server Uninstalling MarkVision Professional for a Novell NetWare Server 1 2 3 Upgrading from previous versions of MarkVision To export devices from classic MarkVision: Getting started Invoking the MarkVision Client Opening the MarkVision Application Accessing the MarkVision Web Client Starting MarkVision Professional Getting started 1 2 Managing your devices with MarkVision Professional Basics Home screen Layout Multi-select capability Enhanced accessibility MarkVision tasks All Tasks list The following table briefly describes the tasks available from the All Tasks list. Page Page Page Page Page 3 Adding and removing devices Creating discovery profiles Discovering devices Adding and removing devices Including and excluding devices Advanced features Adding and removing devices Import / Export buttons Load / Save buttons Scheduling Naming devices Adding devices Creating folders Page Using filters Using filters When multiple conditions are selected Device Type Example 1: Basic filter Example 2: Advanced filter Creating user accounts and user groups Create an administrator account Create a new user account Create an account group Create a user group Edit or remove an existing user account or group Assigning user privileges Assigning user privileges Administrator privileges Designated user privileges 4 Adapter password conformance Enter Device Password task Using the Enter Device Password task Device Password task Manage Global Password List task To add a device password To edit a device password To delete a device password Confidential print job settings Using Confidential Print Job Lockout Using Confidential Print Job Expiration Secure communication Setting server communication security Setting the server communication security password Setting the server communication security level Selecting Server-to-Client security Secure communication 4 5 Setting communication security for devices Using the Communication Password task 1 2 Secure viewing of encrypted hard disk drives User authentication User authentication LDAP Server authentication To enable LDAP Server authentication 1 2 Active session expiration To use active session expiration Account password expiration To set the account password expiration interval To change your account password Managing devices 5 Finding the devices you want Creating custom views To create a custom view To edit a custom view Creating custom tables Creating a custom table Viewing a custom table Using device policies Reasons to create a device policy Tasks associated with device policies Create a device policy Apply the device policy Scheduling tasks Tasks you can schedule using MarkVision To schedule a task Managing plug-ins Generic file download Generic file download Using the Generic File Download task Resource Management Using the Resource Management task Uploading resource files to the MarkVision Server Removing resource files from the MarkVision Server Downloading resource files to selected devices Bookmark Management Using the Bookmark Management task Creating folders Creating a new bookmark Loading an existing bookmark Saving a bookmark Deleting a bookmark or folder Changing the properties of a folder or bookmark Wireless print server support Creating a WLAN device policy Using the WLAN task Using the Install CA Certificate task Destination management Using destination management tasks Editing destinations Removing destinations Destinations in device policies Changing printer settings Checking printer status Organizing devices Organizing devices Viewing a print server embedded Web page Viewing all printers Creating maps Creating maps Creating a map Using a map 1 2 3 4 Monitoring printer supplies Moving the MarkVision Server 1 2 3 4 Starting and stopping the MarkVision Professional Server on a Windows system Starting and stopping the MarkVision Professional Server on a Macintosh system Starting and stopping the MarkVision web service on a Macintosh system Starting and stopping the MarkVision Professional Server on a UNIX system Starting and stopping the MarkVision Web service on a UNIX system Importing and exporting MVP Server settings Exporting MVP Server settings Importing MVP Server settings Flashing print servers To flash Lexmark print servers Formatting storage devices Print Permissions Technology Print Permissions Technology Using the Print Permissions Technology tasks Queue management Configuring the MarkVision Server For Windows operating systems only To create print queues To remove print queues For Windows XP administrator accounts without passwords Page MarkVision Messenger 6 Installing MarkVision Messenger How does MarkVision Messenger work? Event Types Device Status Alerts Printer Folder Alerts Device Selection Command types What are Actions? Simple Filters Custom filters Statements: Conditions: Trigger on Either Active or Clear filters Trigger on Active filters How do I use MarkVision Messenger? Step 1: Preview the steps 1 2 Step 2: Name your Action Step 3: Set user access Step 4: Select the Event Type Step 5: Select specific events or folder If your Action is triggered by a Printer Folder Alert 1 2 If your Action is triggered by a Device Status Alert Step 6: Select devices Step 7: Select a command Step 8: Compose the command To send an e-mail message To execute a command line on a remote host To execute a command line on the MarkVision Server To setup a Tivoli event server Step 9: Select a filter If your Action is triggered by Device Status Alerts: If your Action is triggered by Printer Folder Alerts: Step 10: Customize a filter Step 11: Verify Action information Modifying an Action 1 2 Enabling an Action Disabling an Action Deleting an Action Viewing Action information Setting or changing user data Generating reports Keeping a log of paper jams Delaying Event notifications Monitoring specific device paper trays Sending an e-mail Ordering supplies Setting up a SMTP mail server Setting up the Tivoli event adapter Troubleshooting 7 Problems with user accounts and account groups Error reading account A message that indicates there was an error reading accounts Error reading password A message that indicates there was an error reading the password. Forgotten password If you have forgotten your password Problems with network devices MarkVision is unable to find a network device Device not responding message appears Problems with MarkVision Messenger Printer information appears incorrect No printer icon(s) appear Problems with MarkVision Messenger Cannot access MarkVision Messenger Problems with MarkVision Messenger No e-mail notification MarkVision Messenger does not work properly while Apache is installed Problems with actions Cannot create a new action Cannot enable an action Cannot disable an action Cannot modify an action Cannot delete an action Action did not work Action has unexpected results Action list is empty No private actions listed Miscellaneous problems Miscellaneous problems The client and server cannot communicate No folder(s) A message that indicates there was an error reading folders All folders are missing (no login error messages) Cannot enter characters in printers in a different language Frequently Asked Questions 8 How do I get to the server after installing? How do I discover printers? How do I discover printers? Manage Discovery Profiles task 1 2 3 4 Quick Find task Is IPX supported? Is there any way to speed up device discoveries? What are the differences between the Application and the Web Client? What are the differences between the Application and the Web Client? What do the lines through some devices mean? Why are some devices displayed in red text? How do I create a filter and apply it to a folder? How do I create a filter and apply it to a folder? 1 2 3 4 What is MarkVision Messenger? 1 2 What is MarkVision Messenger? How do you create actions? Where is the README file? 11 12 Where is the README file? How do I change the MarkVision Web Server port? How do I change the MarkVision Web Server port? Where can I find additional Tivoli support for MarkVision?