4413-XXX
Symptom | Action |
|
|
Document scan sensor does not | Check control panel cable connector |
detect document | CN5 on the system board. If okay, go |
| to the “Scanner motor with gear |
| assembly service check” on |
| page |
| working correctly, replace the control |
| panel assembly. Go to the “Control |
| panel assembly removal” on |
| page |
|
|
Printer communication problem |
|
|
|
Symptom | Action |
|
|
Not able to print Self Test Page | Check the USB cable and system |
| board cable connections. If okay, |
| replace system board. Go to the |
| “System board removal” on |
| page |
|
|
Phone handset/cradle problem |
|
|
|
Symptom | Action |
|
|
No dial tone | Check all phone connections. Be |
| sure the main phone connection is |
Handset does not work | connected to the printer.Check pins |
| 5 and 6 for approximately 3 volts on |
| connector CN11 located on the |
| system board. If voltage is not |
| correct, replace the system board. |
| Go to the “System board removal” |
| on page |
| replace the handset and cradle. Go |
| to “Handset and cradle removal” |
| on page |
|
|