4413-XXX

Fax/telephone communication service check

 

FRU / Function

Action

 

 

 

1

System Board

No dial tone

 

Cannot make

Verify correct dialing method (tone or pulse). Are

 

telephone

TEL and LINE connections reversed? Verify phone

 

connection to

number and availability of other fax machine.

 

other fax.

You should hear the ring and a 0.5 second 1000

 

 

 

 

Hz calling tone from your machine, a one second

 

 

pause, then the three second 2100 Hz fax

 

 

response tone and a 1650 Hz - 1850 Hz “warbling”

 

 

handshaking tone from the called machine.

 

 

Check connector CN12 on the system board

 

 

located behind the fire shield. If problem still exists,

 

 

replace the system board. Go to the “System

 

 

board removal” on page 4-19.

 

 

 

2

Cannot receive

Are TEL and LINE connections reversed? Is a

 

faxes

telephone on the same line off the hook? Is the

 

 

machine connected to the wrong telephone line?

 

 

Check for a damaged line cord to the machine.

 

 

Check telephone and line cord connections.

 

 

 

2-18Service Manual

Page 34
Image 34
Lexmark 4200 Series manual Fax/telephone communication service check, Board removal on