4413-XXX
Paper feed service check
If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam, examine it for the following before you begin the service check:
•Check the entire paper path for obstructions.
•Be sure there is not too much paper in the sheet feeder.
•Be sure the correct type of paper is being used.
•Check for static in the paper.
| FRU | Action |
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1 | System Board | Run the |
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| on page |
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| the paper feed motor, disconnect the paper feed |
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| connector CN7 and check for approximately 4 |
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| ohms between pins 1 and 4. If the reading is |
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| incorrect, replace the paper feed motor assembly |
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| with gears. If the reading is correct, check |
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| connector CN7 pins 1,2,3,4 for approximately 30 |
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| volts. If the voltage is incorrect, replace the system |
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| board Go to the “System board removal” on |
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| page |
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Diagnostic information