4413-XXX
| FRU | Action |
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2 | Carrier Transport | Check the motor for binds, or loose motor pulley. |
| Motor | A noisy or chattering motor, or a motor that fails to |
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| turn, can be caused by: |
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| • An open or short in the motor |
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| • An open or short in the motor driver |
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| on the system board |
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| • A bind in the carrier transport |
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| mechanism |
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| With the carrier transport motor cable (CN3) |
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| disconnected from the system board, check for 0 |
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| to 16 ohms between the following pins on the |
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| motor: |
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| If the readings are incorrect, replace the print |
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| engine. Go to the “Print engine removal” on |
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| page |
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3 | Carrier Guide Rod | Clean the carrier rod. |
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| Note: Lubricate the rod and the carrier rod bearing |
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| surfaces with grease P/N 99A0394. |
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4 | Encoder Strip | Check the encoder strip for proper installation. |
| Carrier Assembly | Also, check it for wear, dirt, and grease. Replace if |
| needed. | |
| with Belt | Be sure all printhead connectors are fully seated. |
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| Check the cables for damage. |
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| If the encoder strip and all connections are okay, |
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| but the carrier still slams the side frame, replace |
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| the carrier assembly with belt. Go to the “Carrier |
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| assembly with belt removal” on page |
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| problem remains, replace the system board. Go to |
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| the “System board removal” on page |
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5 | Carrier Transport | Check for worn, loose or broken parts. Check for |
| Belt | obstructions blocking carrier movement. If pulley |
| Idler Pulley | assembly is damaged, replace. |
| Assembly | Lubricate carrier to carrier frame engagement with |
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| grease P/N 99A0394. |
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Diagnostic information