4413-XXX

Scanner problems

Symptom

Action

 

 

Light does not turn on

Go to the “CIS assembly service

 

check” on page 2-8.

 

 

• Scanned images are faded, or

Go to the “Scan/copy quality

colors are dull, blurry or fuzzy.

service check” on page 2-17.

Images are slanted or crooked

 

and the straight lines in the

 

image appear to be jagged or

 

uneven.

 

• Blank copies

 

 

 

• Scanner motor does not run

Go to the “Scanner motor with

• Document sensor does not

gear assembly service check” on

work

page 2-9.

 

Go to the “Control panel

 

problems” on page 2-3.

 

 

• CIS white roller assembly slips

Go to the “Paper path service

• Paper does not feed correctly

check” on page 2-13.

 

 

Paper feed problems

 

 

 

Symptom

Action

 

 

• Fails to pick paper

Go to the “Paper feed service

• Picks more than one sheet of

check” on page 2-11.

paper

 

• Picks paper but fails to feed

 

• Paper jams

 

• Paper fails to exit

 

• Noisy paper feed

 

 

 

Envelopes fail to feed

Go to the “Paper feed service

 

check” on page 2-11.

 

 

Paper skews

Go to the “Paper path service

 

check” on page 2-13.

 

 

Diagnostic information 2-5

Page 21
Image 21
Lexmark 4200 Series Go to the CIS assembly service, Check on, Go to the Scan/copy quality, Go to the Scanner motor with