4413-XXX

Print quality service check

 

FRU / Function

Action

 

 

 

1

Printhead

Be sure the machine contains good print

 

Cartridge

cartridges.

 

 

 

2

Color Printhead

Cross contamination of color inks results in

 

Cartridge Cross

incorrect colors printed, as when green prints for

 

Contamination

yellow, (when yellow and blue are mixed in the

 

 

printhead cartridge). This problem resolves quickly

 

 

as the printhead cartridge is used.

 

 

If cross contamination occurs, check the following:

 

 

• The maintenance station wiper for damage.

 

 

• The printhead nozzle plate was resealed with

 

 

tape.

 

 

 

3

Carrier Assembly

Reseat the printhead cables in the system board

 

 

and check the following parts for wear or damage:

 

 

• Printhead Cartridge Latch

 

 

• Latch Spring

 

 

• Carrier

 

 

 

4

System Board

Print the self test page. To enter the self test page,

 

Carrier

press Options button until “Maintenance” is

 

Assembly

displayed. Then press the + button until “Test

 

 

Page” is displayed. Press the Select button to print

 

 

the test page. Look for a break in the diagonal line

 

 

of the nozzle test pattern. A broken line indicates

 

 

one or more print nozzles are not working. Run the

 

 

test again to verify the failure.

 

 

Check the gold-plated contacts on the end of the

 

 

printhead carrier cable for dirt, wear, and damage.

 

 

Use only a clean dry cloth to clean the contacts. If

 

 

a problem is found with contacts on the carrier,

 

 

replace the carrier. Go to the “Carrier assembly

 

 

with belt removal” on page 4-18.

 

 

If the symptom remains, replace the system board.

 

 

Go to the “System board removal” on

 

 

page 4-19.

 

 

 

5

Maintenance

Intermittent nozzle failures can be caused by worn

 

Station

parts in the maintenance station. Go to the

 

 

“Maintenance station removal” on page 4-17,

 

 

and then return to this check.

 

 

 

Diagnostic information 2-15

Page 31
Image 31
Lexmark 4200 Series manual Print quality service check, With belt removal on, Go to the System board removal on