TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem | Solution | |
No dial tone | • | Check installation: |
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| the wall jack? Are they damaged? |
| • | Does the hook switch pop up when the handset is lifted? |
| • | Check the SPEAKER button. Is the indicator off? |
| • | Is the pulse/tone mode programmed correctly? Pulse or tone |
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| may not be compatible with your local dialing service. |
| • | Disconnect the phone from the wall jack and connect another |
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| phone to the same jack. If there is no dial tone in the second |
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| phone, the problem might be your wiring or local service. |
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Dial tone is OK, but the | • | Make sure the pulse/tone mode is programmed correctly. |
phone does not dial out. |
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You cannot be heard by | • | Is the handset or headset cord inserted properly and |
the other party. |
| securely? |
| • | Is MUTE on? |
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Phone does not ring. | • | Is the ringer turned off? |
| • | You may have too many extension phones on your line. Try |
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| unplugging some phones. |
• See solutions for “No dial tone.”
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