1A. Setting Up Service 3

ActivatingYour Phone

If you purchased your phone at a Sprint Store, your
phone should be activated and ready to use.
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make
a phone call.
If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your new
phone.
From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated or you
do not have access to the Internet, contact Sprint
Customer Service at 1-888-211-4727 for assistance.

Setting UpYour Voicemail

All unanswered voice calls to your phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. You should set up your
Sprint Voicemail and personal greeting as soon as your
phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Note If you are having difficulty with activation, contact
Sprint Customer Service by dialing 1-888-211-
4727 from any other phone.
Setting Up Service
Do not press END while the phone is being
activated. Pressing END cancels the activation
process.
Tip