Linksys SPA 900

3-44

Linksys IP Phone Administrator Guide

Firmware Version 5.1

Chapter3 Managing Linksys IP Phones

Troubleshooting FAQ

Contents

Main CONTENTS Page Page Page Page Page Page Page Preface Document Audience How This Document is Organized Related Documentation Technical Support To do this ... Refer to Introducing Linksys IP Phones Overview Linksys IP Phone Features Page SPA901 Features SPA92x, SPA94x, SPA962 Ensuring Voice Quality Algorithm Complexity MOS Score Feature Descriptions SIP Proxy Redundancy Supported Codecs Codec (Voice Compression Algorithm) Description Other Features Feature Description Technology Background Feature Description Session Initiation Protocol Using Linksys IP Phones with a Firewall or Router Network Address Translation NAT Overview NAT Types Simple Traversal of UDP Through NAT (STUN) SIP-NAT Interoperation Getting Started Linksys 900 Series IP Phones Caring for Your Hardware SPA901 Front Panel and Side of Phone SPA92x, SPA94x, and SPA962 Hardware Features SPA921 SPA922 SPA932 SPA941 Port/LED Meaning SPA942 SPA962 SPA9000 IP PBX System Establishing Connectivity Bandwidth Requirements1 Codec Installing the SPA900 Series IP Phone Approximate bandwidth budget for each side of conversation 2 calls 4 calls 6 calls 8 calls Assembling the Phone and Connecting to the Network Attaching the Desk Stand Mounting the Phone to the Wall Turning on the Phone Using the Administration Web Server Connecting to the Administration Web Server Administrator Account Privileges Web Interface URLs Upgrade URL Resync URL Reboot URL Provisioning Provisioning Capabilities Configuration Profile Using the Interactive Voice Response Interface Using the IVR Menu on a Linksys SPA901 Phone IVR Options IVR Action IVR Menu Choice Parameter(s) Notes Page Entering a Password through the IVR Page Managing Linksys IP Phones Using the 900 Series LCD Display SPA900 Series LCD Display Controls Page Using Soft Keys shows procedures using the non-SPA962 labels. Entering and Saving Settings Input Mode Soft Key Cursor (appending) Cursor (inserting) Localization The following is an example value: The default is blank and the maximum number of characters is 512. The following is an example: Changing the Display Background (SPA942/962) Using the SPA932 (Sidecar) with the SPA962 Configuring the SPA9000 for the SPA932 Configuring the Broadsoft Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Page Page Monitoring the SPA932 Configuring the Web Service Web Interface Basic and Advanced Views Configuration Parameters Notes Data Types Page Page Page RSS Newsfeeds (SPA962) Call Appearances and Extensions Line Key LEDs LED Script LED Script Examples LED Pattern Using Call Features Selecting the Audio I/O Device and Line Making Calls Answering and Ending Calls Hold and Resume Call Waiting Speed Dialing Three-Way Conferencing Attended Call Transfer Blind Call Transfer Call Back Message Waiting Indication (MWI) Accessing Voicemail Muting Calls Shared Call Appearances Personal Directory Caller and Called Name Matching Dialing Assistance Supplementary Services Call Logs Audio Volume Adjustment Operation Steps Managing Ring Tones Configuring a Dial Plan Dial Plan Digit Sequences Dial Plan Rules Digit Sequence Syntax Element Repetition Sub-sequence Substitution Dial Plan Entry Function Dial Plan Examples Dial Plan Timers Interdigit Long Timer ParName Default Interdigit Short Timer Dial Plans System Administration Reboot and Restart ParName Default ParName Default Factory Reset Password Protection Managing the Time/Date Daylight Saving Time Using Star Codes to Activate/Deactivate Services Page Disabling Services Error and Log Reporting Troubleshooting FAQ 888 333-0244 Hours: 4am-6pm PST, 7 days a week There may be a problem if the screen displays Not Registered. The phone displays the current IP address. Page SPA900 Series LCD Command Reference 1 Directory Entering Names and Numbers into the Directory Entering Directory Names, Numbers and Ring Default 2 Speed Dial 3 Call History Redial List Answered Calls Missed Calls 4 Ring Tone 5 Preferences 5.1 Block Caller ID 5.2 Block Anonymous Call 5.3 Do Not Disturb 5.4 Secure Call 5.5 Dial Assistance 5.6 Preferred Audio Device 5.7 Auto Answer Page 5.8 Preferred Audio Device 5.9 Preferred Audio Device 5.10 Preferred Audio Device 5.11 Preferred Audio Device 5.12 Preferred Audio Device 6 Call Forward 6.1 CFWD All Number 6.2 CFWD Busy Number 6.3 CFWD No Ans Number 6.4 CFWD No Ans Delay 7 Time/Date 8 Voice Mail 9 Network 9.1 DCHP 9.2 Current IP Address 9.3 Host Name 9.4 Domain 9.5 Current NetMask 9.6 Current Gateway 9.7 Enable Web Server 9.8 Non DHCP IP Address 9.9 Non DHCP Subnet Mask 9.11 Non DHCP DNS 1 9.12 Non DHCP DNS 2 9.13 Non DHCP NTP Server 1 9.14 Non DHCP NTP Server 2 9.15 Multicast Address 10 Product Info 10.1 Product Name 10.2 Serial Number 10.3 Software Version 10.4 Hardware Version 11 Status Phone Ext 1/2/3/4 Line 1, 2,3,4 Provisioning Call Statistics History 12 Reboot 13 Restart 14 Factory Reset 15 Custom Reset 16 Set Password 17 Set LCD Contrast 18 CallPark Status 19 Language (SPA922, 942, and 962) 20 GUI Properties (SPA962) 21 Web Service (SPA962) Linksys IP Phone Field Reference Info Tab System Information Product Information Phone Status Ext 1/2/3/4/5/6 Status Line 1/2/3/4/5/6 Call 1/2 Status Page System Tab System Configuration Internet Connection Type Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings SIP Tab SIP Parameters Page SIP Timer Values (sec) Page Response Status Code Handling RTP Parameters SDP Payload Types Page NAT Support Parameters Linksys Key System Parameters Page Regional Tab Call Progress Tones Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Page Page Vertical Service Announcement Codes Outbound Call Codec Selection Codes Page Miscellaneous Page Page Phone Tab Line Key 1/2/3/4/5/6 Miscellaneous Line Key Settings Line Key LED Pattern Page Page Ring Tone Auto Input Gain (dB) Extension Mobility Ext Tab Share Line Appearance NAT Settings Network Settings SIP Settings Page Call Feature Settings Proxy and Registration Page Subscriber Information Audio Configuration Page Page Dial Plan Page User Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962) Traffic Service Information Settings (SPA962) Audio Volume Phone GUI Menu Color Settings (SPA962 only) 932 Tab (SPA962 only) Unit 1 For example: fnc=sd+blf;sub=marketing@192.168.100.1;usr=reception@192.168.100.1 Page SPA932 Status APPENDIX A Acronyms Page Page Page APPENDIX B Glossary