Lochinvar SNR150-100 Troubleshooting continued, Fault, Description, Corrective Action, No Flame

Models: SNA400-125 SNR150-100 SNA285-125 SNR200-100 SNA500-125

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No Flame

TM

Installation & Service Manual

13 Troubleshooting (continued)

Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface

FAULT

 

DESCRIPTION

CORRECTIVE ACTION

 

 

 

 

 

 

 

 

 

 

 

• Inspect spark electrode and associated wiring for

 

 

 

 

 

damage and connection. Reference page 56 of this

 

 

 

 

 

manual for removal and cleaning procedures.

 

 

 

 

 

Replace if necessary.

 

 

 

 

 

• Check for proper electrical grounding of unit.

 

 

 

 

 

• Check incoming supply gas pressure. Natural gas

 

 

 

 

 

pressures should be between 4 - 14 inches w.c. and

 

 

 

 

 

LP gas pressures should be between 8 - 14

 

 

 

 

 

inches w.c. Refer to Section 7 - Gas Connections for

 

 

 

 

 

detailed information concerning the gas supply.

 

 

 

 

 

• Verify that the plastic hose from the gas valve to the air

 

 

 

 

 

inlet is connected and is not damaged.

 

 

 

 

 

• Verify that the vent/air intake pipes are installed

 

 

 

 

 

correctly and there are no obstructions.

 

 

 

 

 

• Check for 24 VAC to the gas valve at the 2-pin

No Flame

 

 

 

 

connection on the side of the main control board

 

 

 

 

during the ignition attempt. If no voltage is present,

Running

 

 

 

 

replace the main control board.

(will require a manual

The unit

was

running

and lost the flame

• If 24 VAC is present at the main control board, check

reset once the
condition has been

signal.

This

condition

occurred four (4)

the wiring between the main control board and the gas

valve. Replace the wiring if necessary. Do not

corrected. Press the

straight times.

 

 

 

 

disconnect the wiring from the gas valve and attempt

RESET button on the

 

 

 

 

 

 

 

 

to measure voltage at that point. The main control

display to reset.)

 

 

 

 

 

 

 

 

board can detect if the gas valve is not connected and

 

 

 

 

 

 

 

 

 

 

will display the GV / Relay Fail fault.

 

 

 

 

 

• If 24 VAC is present, check the outlet of the valve to

 

 

 

 

 

ensure the valve is flowing gas. With a manometer

 

 

 

 

 

connected to the outlet tap of the gas valve, when the

 

 

 

 

 

unit is in the prepurge period, there should be a

 

 

 

 

 

negative pressure present. When the valve is

 

 

 

 

 

energized a change in pressure should occur. If the

 

 

 

 

 

pressure change does not occur, the gas valve is not

 

 

 

 

 

opening. Replace the gas valve.

 

 

 

 

 

• Inspect flame sensor and associated wiring.

 

 

 

 

 

Reference page 56 of this manual for removal and

 

 

 

 

 

cleaning procedures. Replace if necessary.

 

 

 

 

 

• Inspect the burner. Reference page 56 of this manual

 

 

 

 

 

for removal and cleaning procedures. Replace if

 

 

 

 

 

necessary.

 

 

 

 

 

• Replace the main control board.

 

 

 

 

 

 

GV/Relay

 

 

 

 

• Ensure gas valve switch is ON (Models SNR150-100

 

 

 

 

and SNA285-125).

Fail

 

 

 

 

 

 

 

 

 

 

 

 

(will require a manual

 

 

 

 

• Check wiring harness connection at the gas valve and

reset once the

The main control board did not detect the

at the main control board.

condition has been

gas valve.

 

 

• Replace the gas valve wire harness.

corrected. Press the

 

 

 

 

 

 

 

 

 

 

 

 

RESET button on the

 

 

 

 

• Replace the gas valve.

display to reset.)

 

 

 

 

• Replace the main control board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Lochinvar SNR150-100 Troubleshooting continued, Fault, Description, Corrective Action, Installation & Service Manual, Fail