TM
Installation & Service Manual
13 Troubleshooting (continued)
Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT |
| DESCRIPTION | CORRECTIVE ACTION | ||||||
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| • Inspect spark electrode and associated wiring for | ||||
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| damage and connection. Reference page 56 of this | ||||
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| manual for removal and cleaning procedures. | ||||
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| Replace if necessary. | ||||
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| • Check for proper electrical grounding of unit. | ||||
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| • Check incoming supply gas pressure. Natural gas | ||||
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| pressures should be between 4 - 14 inches w.c. and | ||||
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| LP gas pressures should be between 8 - 14 | ||||
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| inches w.c. Refer to Section 7 - Gas Connections for | ||||
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| detailed information concerning the gas supply. | ||||
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| • Verify that the plastic hose from the gas valve to the air | ||||
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| inlet is connected and is not damaged. | ||||
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| • Verify that the vent/air intake pipes are installed | ||||
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| correctly and there are no obstructions. | ||||
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| • Check for 24 VAC to the gas valve at the | ||||
No Flame |
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| connection on the side of the main control board | ||||
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| during the ignition attempt. If no voltage is present, | |||||
Running |
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| replace the main control board. | ||||
(will require a manual | The unit | was | running | and lost the flame | • If 24 VAC is present at the main control board, check | ||||
reset once the | |||||||||
condition has been | signal. | This | condition | occurred four (4) | the wiring between the main control board and the gas | ||||
valve. Replace the wiring if necessary. Do not | |||||||||
corrected. Press the | straight times. |
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| disconnect the wiring from the gas valve and attempt | |||||||
RESET button on the |
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| to measure voltage at that point. The main control | |||||
display to reset.) |
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| board can detect if the gas valve is not connected and | |||||
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| will display the GV / Relay Fail fault. | ||||
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| • If 24 VAC is present, check the outlet of the valve to | ||||
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| ensure the valve is flowing gas. With a manometer | ||||
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| connected to the outlet tap of the gas valve, when the | ||||
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| unit is in the prepurge period, there should be a | ||||
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| negative pressure present. When the valve is | ||||
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| energized a change in pressure should occur. If the | ||||
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| pressure change does not occur, the gas valve is not | ||||
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| opening. Replace the gas valve. | ||||
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| • Inspect flame sensor and associated wiring. | ||||
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| Reference page 56 of this manual for removal and | ||||
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| cleaning procedures. Replace if necessary. | ||||
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| • Inspect the burner. Reference page 56 of this manual | ||||
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| for removal and cleaning procedures. Replace if | ||||
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| necessary. | ||||
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| • Replace the main control board. | ||||
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GV/Relay |
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| • Ensure gas valve switch is ON (Models | ||||
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| and | |||||
Fail |
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(will require a manual |
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| • Check wiring harness connection at the gas valve and | ||||
reset once the | The main control board did not detect the | at the main control board. | |||||||
condition has been | gas valve. |
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| • Replace the gas valve wire harness. | |||||
corrected. Press the |
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RESET button on the |
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| • Replace the gas valve. | ||||
display to reset.) |
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| • Replace the main control board. | ||||
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| 63 |
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