TM
Installation & Service Manual
13 Troubleshooting
Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT | DESCRIPTION |
| CORRECTIVE ACTION |
| |
|
|
|
| ||
| The temperature rise across | the heat | • Verify that the system is full of water and that all air | ||
| exchanger has exceeded the set | has been properly purged from the system. |
| ||
|
|
| |||
| parameters for the water heater. |
| • Verify that the water heater is piped properly into the | ||
|
|
| heating system. Refer to Section 6 - System Piping | ||
|
|
| for the proper piping methods for the Shield water | ||
|
|
| heater. |
| |
|
|
| • Check for 120 VAC to the water heater pump motor | ||
|
|
| on a call for heat. If voltage is not present, check the | ||
|
|
| wiring back to the main control board. Replace the | ||
|
|
| main control board if necessary. |
| |
|
|
| • If 120 VAC is present on a call for heat and the water | ||
|
|
| heater pump is not operating, replace the pump. | ||
|
|
| • Verify that the water heater pump is set to the proper | ||
Temp O/Shoot |
|
| speed or that the pump is the proper size. | ||
|
| Reference Section 6 - System Piping for water heater | |||
(continued) |
|
| |||
|
| pump specifications. |
| ||
|
|
|
| ||
|
|
| |||
| Heat exchanger outlet water temperature | • Verify that the system is full of water and that all air | |||
| has exceeded the maximum outlet water | has been properly purged from the system. |
| ||
|
|
| |||
| temperature. |
| • Verify that the water heater is piped properly into the | ||
|
|
| heating system. Refer to Section 6 - System Piping | ||
|
|
| for the proper piping methods for the Shield water | ||
|
|
| heater. |
| |
|
|
| • Check for 120 VAC to the water heater pump motor | ||
|
|
| on a call for heat. If voltage is not present, check | ||
|
|
| wiring back to the main control board. Replace the | ||
|
|
| main control board if necessary. |
| |
|
|
| • If 120 VAC is present on a call for heat and the water | ||
|
|
| heater pump is not operating, replace the pump. | ||
|
|
| • Replace the main control board. |
| |
|
|
|
|
| |
Parameters | After downloading parameters from a | • Press the ENTER/RESET button on the | display | ||
Progr | |||||
laptop, the main control board | must be | panel. |
| ||
(will require a manual | reset. |
|
| ||
|
|
| |||
reset once the condition |
|
|
|
| |
has been corrected. Press |
|
|
|
| |
the RESET button on the |
|
|
|
| |
display to reset.) |
|
|
|
| |
|
|
|
| ||
|
|
| • Check condensate tube from unit to floor drain for | ||
Blocked Drain |
|
| proper installation and obstructions. |
| |
|
|
|
| ||
SW | The blocked drain switch has | detected | • Inspect condensate trap for blockage. | Clean if | |
(will retry after 5 | necessary. |
| |||
excessive condensate build up inside the |
| ||||
minutes. RESET may be |
|
| |||
unit. |
| • Check for loose wiring connection at wire harness | |||
pressed after condition is |
|
| plug. |
| |
corrected.) |
|
|
| ||
|
|
|
| ||
|
|
| • Bad blocked drain switch. Replace switch. |
| |
|
|
|
|
|
66