TM
Installation & Service Manual
13 Troubleshooting (continued)
Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT | DESCRIPTION | CORRECTIVE ACTION | ||||
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| The actual fan RPM is 30% higher than | • Vent/air intake lengths exceed the maximum allowed | ||||
| what is being called for. | lengths. Refer to Section 2 - General Venting for | ||||
Fan High |
| proper lengths. | ||||
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OR |
| • Check for obstruction or blockage in the vent/air | ||||
Fan Speed High |
| intake pipes or at terminations. | ||||
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(will require a manual |
| • Check the wiring connections at the fan and at the | ||||
reset once the condition |
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| main control board. | |||||
has been corrected. Press |
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the RESET button on the |
| • Replace the fan. | ||||
display to reset.) |
| • Replace the main control board. | ||||
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Sensor Open | Either the heat exchanger inlet water, heat | • Check the sensors and their associated wiring. | ||||
(will require a manual | exchanger outlet water or tank temperature | Repair or replace the sensor or wiring if damaged. | ||||
reset once the condition | sensor has been disconnected. | • Measure the resistance of the sensors and compare | ||||
has been corrected. Press |
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S1 = Outlet Sensor | the resistance to the tables on page 60 of this | |||||
the RESET button on the | ||||||
manual. | ||||||
display to reset.) | S2 = Inlet Sensor | |||||
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| • Replace the sensor if necessary. | ||||
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Sensor Shorted | Either the heat exchanger inlet water heat | • Check the sensors and their associated wiring. | ||||
(will require a manual | exchanger outlet water or tank temperature | Repair or replace the sensor or wiring if damaged. | ||||
sensor has been shorted. |
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reset once the condition | • Measure the resistance of the sensors and compare | |||||
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has been corrected. Press | S1 = Outlet Sensor | the resistance to the tables on page 60 of this | ||||
the RESET button on the | S2 = Inlet Sensor | manual. | ||||
display to reset.) |
| • Replace the sensor if necessary. | ||||
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External Limit | An optional remote limit switch is not | • Check function of remote devices. | ||||
Switch | making. | • Check for loose or misplaced jumper if external | ||||
(will retry after 5 |
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| limit switch is not installed. | |||||
minutes. RESET may be |
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pressed after condition is |
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corrected.) |
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| The flue temperature has exceeded the set | • Inspect the heat exchanger. Reference page 57 of | ||||
| parameters for the water heater. | this manual for the procedure on how to clean the | ||||
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| flue side of the heat exchanger. | ||||
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| • Inspect the flue sensor and associated wiring. | ||||
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| Measure the resistance of the flue sensor and | ||||
Temp O/Shoot |
| compare to Table 13C on page 60 of this manual. | ||||
| Replace the sensor if necessary. | |||||
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| • Verify that the vent/air intake pipes are properly | ||||
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| installed and that there are no obstructions. | ||||
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| • Replace the main control board. | ||||
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