![Manual Reset](/images/new-backgrounds/35382/35382127x1.webp)
TM
Installation & Service Manual
13 Troubleshooting
Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater Interface
FAULT | DESCRIPTION | CORRECTIVE ACTION | ||
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| The outlet water temperature has exceeded | • Verify that the system is full of water and that all air | ||
| the fixed setting of the manual reset high | has been properly purged from the system. | ||
| limit. | • Verify that the water heater is piped properly into the | ||
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| heating system. Refer to Section 6 - System Piping | ||
Manual Reset |
| for the proper piping methods for the Shield water | ||
| heater. |
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High Limit |
| • Check 120 VAC to water heater pump motor on a call | ||
(will require a manual |
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| for heat. If voltage is not present, check wiring back | |||
reset once the condition |
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| to the main control board. | |||
has been corrected. Press |
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the RESET button on the |
| • Replace the main control board if necessary. | ||
display to reset.) |
| • If 120 VAC is present on a call for heat and the water | ||
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| heater pump is not operating, replace the pump. | ||
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| • Check resistance of water sensors and compare to | ||
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| Table 13B on page 60 of this manual. Replace | ||
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| sensor if necessary. |
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| The actual fan RPM is 30% lower than what | • Vent/air intake lengths exceed the maximum allowed | ||
| is being called for. | lengths. | Refer to Section 2 - General Venting for | |
| proper lengths. |
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Fan Low |
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| • Check for obstruction | or blockage in the vent/air | ||
OR |
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| intake pipes or at terminations. | |||
Fan Speed Low |
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(will require a manual |
| • Check the wiring connections at the fan and at the | ||
reset once the condition |
| main control board. |
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has been corrected. Press |
| • Replace the fan. |
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the RESET button on the |
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display to reset.) |
| • Replace the main control board. | ||
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| Blown fuse. | • Replace fuse F4 on the control board, see page 58 | ||
| of this manual. |
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| • Check the wiring connections to switch. Wires | ||
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| should be connected to the common and normally | ||
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| closed terminals. |
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| • Air intake lengths exceed the maximum allowed | ||
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| lengths. Refer to Section 2 - General Venting for | ||
APS |
| proper lengths. |
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| • Check | for obstruction or blockage in the air | ||
Open |
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| intake pipes or at terminations. | |||
(will require a manual |
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reset once the condition | Air pressure switch contacts are open. | • Check reference hoses connected to the air pressure | ||
has been corrected. Press |
| switch for blockage or obstruction. | ||
the RESET button on the |
| • Inspect | the burner. | Reference page 56 of this |
display to reset.) |
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| manual for removal and cleaning procedures. | |||
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| Replace if necessary. |
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| • Inspect the heat exchanger. Reference page 57 of | ||
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| this manual for removal and cleaning procedures. | ||
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| Replace if necessary. |
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| • Faulty air pressure switch. Replace switch. | ||
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