Lucent Technologies 108522426 manual Call Handling, Answering Calls, Making Calls

Call Handling

Answering Calls

You can answer a call using the handset, headset, or speakerphone. Different calls have distinctive ringing patterns. To identify calls by their ringing patterns, see Rings, p. 4.

To answer a ringing call:

Lift the handset, press the Speaker button, or use the headset. If the red light is off next to the line with the incoming call (flashing green light), you must press the button next to the flashing green light first.

To answer a voice-announced call:

If Mute is on (green light next to it is lit), press the Mute button to turn Mute off. Lift the handset or use the headset (see Headsets, p. 8). If the HFAI button is on (the green light next to it is lit), voice-announced calls are answered automatically on the speakerphone.

Making Calls

Lifting the handset or pressing the Speaker button connects you to a free line automati- cally. When using a headset (see p. 8), select a line button first.

To make an inside ringing call:

1.If the red light next to the SA Ring/ICOM Ring button you want to use is not lit or if you are using a headset, press the SA Ring/ICOM Ring button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Press a DSS or Auto Dial button, or dial the number for the extension you want to call.

To make an inside voice-announced call:

1.If the red light next to the SA Voice/ICOM Voice button you want to use is not lit or if using a headset, press the SA Voice/ICOM Voice button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Press a DSS or Auto Dial button, or dial the number for the extension you want to call. When you hear a beep, begin talking. If you hear a busy tone, the person is unavailable. If you hear ringing, the person cannot receive a voice-announced call but may be able to answer your call as a ringing call.

To make an outside call:

1.If an account code is required on your system, enter it before you make the call (see Account Codes, p. 19).

1.If the red light next to the line button or SA button you want to use is not lit or if you are using a headset, press the line or SA button.

2.Lift the handset, press the Speaker button, or use the headset (see Headsets, p. 8).

3.Listen for a dial tone and dial the telephone number (include the dial-out code, if necessary), or press the outside Auto Dial button.

4.If you are making the call for a co-worker, transfer the call as described in Transfer, p. 11.

Note:

For more information about programming Auto Dial buttons, see p. 20.

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