Often-Used Features
Direct Voice Mail
To program:
See Programming Buttons & Settings, p. 31.
Direct Voice Mail allows an inside caller to call directly or transfer a call directly to another user’s voice mail. You can also use the feature after you have dialed the extension; just do Step 1 below.
To call directly to another user’s voice mail or transfer a call directly to another user’s voice mail:
1.Do one of the following:
•Press the programmed Direct Voice Mail button.
•Press the Feature button and select
Direct VM [DrcVM] or dial 56.
2.Press an Auto Dial or DSS button, select a Directory listing, or dial the number of the extension whose voice mail you want to call or transfer a call to.
Note: If you are transferring a call to an extension that does not have voice mail, you hear an error tone and the call returns to you after the transfer return interval expires.
Do Not Disturb
Must be programmed on a button.
To program:
See Programming Buttons & Settings, p. 31.
This feature prevents calls from ringing at your extension, although outside calls cause the green lights at line buttons to flash. If you have coverage, your calls are covered. Inside callers with display telephones see Do Not Disturb when they attempt to call you. A system operator or the person providing individual coverage for you can still call you. Callback calls and returning transfers ring at your telephone.
To use:
Press the programmed button to turn the feature on or off. When the feature is on, the green light is on.
Extension Status (Hotel/Motel)
To program:
See Programming Buttons & Settings, p. 31.
Extension Status lets you monitor telephone status in your system. You can change status either at your console or at the extension by using either a programmed line button or a feature code. You can monitor status only from a console. Extension Status must be programmed systemwide and assigned to the console. Consult your System Manager to find out how your company uses each status feature and line button on the console.
The programmed buttons in the Hotel/Motel mode are labeled:
ES Off. The light next to that extension is off. The room is occupied, and telephone is in regular
ES1. The light next to that extension is flashing. The room is unoccupied and ready for cleaning; outside calls cannot be made from the telephone.
ES2. The light next to that extension is on. The room is vacant, and outside calls cannot be made from the telephone.
To change the status from your console:
1.Do one of the following:
•Press the programmed ES Off, ES1, or ES2 button.
•Press the Feature button and dial:
–760 for ES Off
–761 for ES1
–762 for ES2
2.Press a DSS or Auto Dial button or dial the number for the extension you want to change.
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