Lucent Technologies 518-456-10 Transfer Return Extensions (#306)

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Transfer Return Extensions (#306)
For virtual extension 78 and 79 assigned to PARTNER Voice Messaging, use
the following procedure to assign an extension as the Transfer Return
extension.
If a caller chooses to transfer to another extension while listening to the
subscriber’s personal greeting or if a mailbox is full, and the call is
unanswered, the communications system transfers the call to the Transfer
Return extension. For extensions that do not have PARTNER Voice Messaging
coverage or if the Voice Mail coverage is off, this procedure ensures that
unanswered calls transferred from PARTNER Voice Messaging return to the
designated receptionist’s extension where they ring until they are answered.
If you want calls returned to the receptionist, assign extension 10 or 11. If you
want calls returned to another system extension, assign any valid extension
(10-49).
To assign the Transfer Return extension for virtual extensions 78 and 79:
1. Press #306.
2. At the Extension: prompt, enter 78 for the first virtual extension num-
ber assigned to PARTNER Voice Messaging as shown on form B1.
3. At the Data: prompt, enter the extension number for the Transfer Return
extension.
4. Press n to display extension 79 (the second virtual extension num-
ber assigned to PARTNER Voice Messaging as shown on form B1).
5. At the Data: prompt, enter the extension number for the Transfer Return
extension.
6. Continue with “Line Coverage” on the next page.