Lucent Technologies partner voice messaging card manual Voice Messaging Service Overview

Voice Messaging Service Overview

The PARTNER Voice Messaging PC Card is designed to work with the communications system. The system configuration consists of two voice channels (ports) and four mailboxes, providing the following basic voice messaging capabilities:

■Handles up to two calls simultaneously and provides service for four subscribers.

■Answers outside calls, plays a customized message prompting the caller to select a mailbox (1–4) for the party for whom the caller wants to leave a message—all without the aid of a receptionist.

■Allows callers to leave a private message if the called party does not answer or is busy on another call. The caller can also transfer to another system extension or the receptionist's extension for assistance.

■When a message is left in one of the four mailboxes, the message light on the system phone associated with the mailbox comes on.

■Allows subscribers to retrieve messages from any touch-tone phone on the premises or from a remote locations. The system informs subscribers how many of these message are new and how many are old (previously saved) messages.

The voice messaging system provides two types of service:

■Call Answer Service. Allows the caller to leave a message or to transfer to another extension if the called party is busy or does not answer.

■Voice Mail Service. Allows subscribers to listen to messages and to manage their own mailboxes.