APPENDIX B – TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Power light off | Power cable disconnected | Check the power cable. | |
Mains fuse blown | Check the fuse. | ||
| |||
|
| Switch on the receiver, check the | |
| Receiver not switched on | power cable, the switch at the | |
No set up |
| socket and the fuse. | |
SCART lead disconnected | Check the SCART lead is connected | ||
screen | |||
to the receiver and the TV. | |||
|
| ||
| Television not switched to SCART input | Choose the TV’s SCART input (see | |
| the TV manual for guidance). | ||
| Cable from the satellite dish | Check the cable connections at the | |
| receiver and the dish. Consult your | ||
| disconnected | ||
| installer if necessary. | ||
Signal strength |
| ||
Cable from the satellite dish faulty | Replace the cable from the satellite | ||
below 50% | |||
dish. Consult your installer if necessary. | |||
|
| ||
| Dish in the wrong position | Reinstall the dish. Consult your | |
| installer if necessary. | ||
|
| ||
| Cable from the satellite dish | Check the cable from the dish. | |
‘No signal’ | disconnected | Consult your installer if necessary. | |
message | Dish damaged or in the wrong position | Check the dish. Consult your installer | |
| if necessary. | ||
|
|
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