Section 5

Before Calling for Service

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine adjustments and maintenance procedures are not covered by the warranty.

Problem

Possible Cause

To Correct

Ice machine does not operate.

No electrical power to the ice machine

Replace the fuse/reset the breaker/turn

 

and/or condensing unit.

on the main switch.

 

High pressure cutout tripping.

Clean condenser coil. (See Section 4)

 

ICE/OFF/CLEAN toggle switch set

Move the toggle switch to the ICE

 

improperly.

position.

 

Water curtain stuck open.

Water curtain must be installed and

 

 

swinging freely. (See Section 4)

 

Remote receiver service valve and/or

Open the valve(s). (See Section 2)

 

Liquid/suction line shut off valves are

 

 

closed.

 

Ice machine stops, and can be restarted

Safety limit feature stopping the ice

Refer to “Safety Limit Feature” on the

by moving the toggle switch to OFF and

machine.

next page.

back to ICE.

 

 

Ice machine does not release ice or is

Ice machine is dirty.

Clean and sanitize the ice machine.

slow to harvest.

 

(See Section 4)

 

Ice machine is not level.

Level the ice machine. (See Section 2)

 

Low air temperature around ice machine

Air temperature must be at least 35°F

 

head section.

(1.6°C).

 

Fan cycling control does not de-energize

Verify pressure is below cut-out setpoint,

 

condenser fan motor.

replace fan cycling control.

Ice machine does not cycle into harvest

The six-minute freeze time lock-in has

Wait for the freeze lock-in to expire.

mode.

not expired yet.

 

 

Ice thickness probe is dirty.

Clean and sanitize the ice machine.

 

 

(See Section 4)

 

Ice thickness probe is disconnected.

Connect the wire.

 

Ice thickness probe is out of adjustment.

Adjust the ice thickness probe.

 

 

(See Section 3)

 

Uneven ice fill (thin at the top of

Verify sufficient water level in sump

 

evaporator).

trough. Contact a qualified service

 

 

company to check refrigeration system.

Ice quality is poor (soft or not clear).

Poor incoming water quality.

Contact a qualified service company to

 

 

test the quality of the incoming water and

 

 

make appropriate filter

 

 

recommendations.

 

Water filtration is poor.

Replace the filter.

 

Ice machine is dirty.

Clean and sanitize the ice machine.

 

 

(See Section 4)

 

Water dump valve is not working.

Disassemble and clean the water dump

 

 

valve. (See Section 4)

 

Water softener is working improperly (if

Repair the water softener.

 

applicable).

 

Part Number 000001114

5-1

Page 51
Image 51
Manitowoc Ice Q manual Checklist, Problem Possible Cause To Correct

Q specifications

Manitowoc Ice Q is a leading innovator in the ice-making industry, renowned for its cutting-edge technology and efficiency. This advanced ice machine is designed to meet the increasing demands of various commercial settings, from restaurants to hotels, catering businesses, and beyond. With a commitment to quality and sustainability, Manitowoc has developed the Ice Q to deliver high performance while minimizing environmental impact.

One of the standout features of the Manitowoc Ice Q is its ability to produce a variety of ice types. From traditional cubed ice to flaked and gourmet options, this machine ensures that businesses can cater to diverse customer preferences. The ice produced is not only visually appealing but also ideal for cooling beverages quickly and maintaining their quality.

The Manitowoc Ice Q utilizes SmartCube technology, which significantly enhances energy efficiency. This intelligent feature analyzes the ice-making process in real-time, adjusting water flow and freezing cycles to optimize energy consumption. With this technology, users can expect up to 20% savings on energy costs compared to conventional ice machines. Furthermore, the machine is designed with eco-friendly refrigerants, which further reduce its carbon footprint.

Another defining characteristic of the Ice Q is its user-friendly interface. The machine is equipped with a simple touchscreen control panel that allows operators to monitor performance effortlessly. Maintenance alerts and cleaning reminders ensure that users can keep the machine in peak condition, thus extending its lifespan and reducing downtime.

The compact design of the Manitowoc Ice Q makes it suitable for a variety of spaces, including those where floor space is at a premium. Despite its small footprint, the machine boasts a large storage capacity, allowing establishments to meet high ice demands without sacrificing performance.

Built with robust materials and advanced engineering, the Ice Q ensures durability and reliability. Its stainless steel construction is not only stylish but also resistant to corrosion, ensuring that the machine can withstand the rigors of daily use.

In summary, Manitowoc Ice Q represents a significant advancement in ice-making technology. With features like SmartCube efficiency, versatile ice production, user-friendly controls, compact design, and robust construction, it stands out as an essential solution for businesses looking to improve their ice supply while operating sustainably. Whether for rapid service in a busy bar or supplying ice for catered events, the Ice Q is designed to exceed expectations and deliver exceptional performance.