Troubleshooting

If a problem occurs first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the user guide?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. If the problem persists, there may be a malfunction.

In this case, disconnect the power immediately and contact your retail outlet.

GGeneralH

Symptom

Cause

Countermeasure

Page

Set does not

• External noise or interference is

• Reset the microprocessor.

35

operate properly.

causing the set to malfunction.

 

 

Display not lit

• Power cord not plugged in

• Check the connections on

10

and sound not

securely.

the set's rear panel and the

 

produced when

 

connection of the power plug to

 

power switched

 

the power outlet.

 

to on.

 

 

 

Display lit but

• Wrong input source selected.

• Select the appropriate input

12

sound not

 

source.

 

produced.

• Volume control set to minimum.

• Turn volume up to suitable level.

12

 

• MUTING is on.

• Switch off MUTING.

12

 

 

 

 

Display is off.

• The Dimmer setting is set to

• Set to something other than

13

 

“OFF”.

“OFF”.

 

Power turns off

• Protection circuit activated due

• Turn off the power, wait for the

6

suddenly and

to a rise in internal temperature.

set to fully cool down, then turn

 

TIMER indicator

 

the power back on.

 

flashes red.

 

• Place the set in a well-ventilated

II

(Flashes at 0.5

 

location.

5

second intervals)

• Core wires of two speakers

• First unplug the power cord,

 

are touching each other or a

then twist the core wires tightly

 

 

core wire is sticking out of

or terminate the speaker cables,

 

 

the terminal and touching the

then reconnect.

 

 

set’s rear panel, activating the

 

 

 

protection circuit.

 

 

Power turns off

• Set is damaged.

• Turn off the power and contact

suddenly and

 

a Marantz service center.

 

TIMER indicator

 

 

 

flashes red.

 

 

 

(Flashes at 0.25

 

 

 

second intervals)

 

 

 

The TV sound is

• Other digital audio signals than

• When you try to input digital

not output.

2 channel linear PCM cannot

audio signals other than 2

 

 

be input through AUX4 IN

channel linear PCM to this unit,

 

 

(OPTICAL) terminal of this unit.

set the digital audio output

 

 

 

setting of the TV to 2 channel

 

 

 

PCM.

 

 

 

For details, see the operating

 

 

 

instructions of the TV.

 

 

 

 

 

ENGLISH

GRemote controlH

 

 

 

 

Symptom

 

Cause

Countermeasure

 

Page

Set does not

 

• Batteries are worn.

• Replace with new batteries.

 

4

work properly

 

• You are operating outside of the

• Operate within the specified

 

4

when remote

 

specified range.

range.

 

 

control operated.

 

• Obstacle between main unit and

• Remove the obstacle.

 

 

 

remote control.

 

 

 

 

 

• The batteries are not inserted

• Insert the batteries in the

 

4

 

 

in the proper direction, as

proper direction, following the

 

 

 

 

indicated by the polarity marks

polarity marks in the battery

 

 

 

 

in the battery compartment.

compartment.

 

 

 

 

• The set’s remote control sensor

• Move the set to a place in which

 

4

 

 

is exposed to strong light (direct

the remote control sensor will

 

 

 

 

sunlight, fluorescent light, etc.).

not be exposed to strong light.

 

 

GCDH

 

 

 

 

Symptom

 

Cause

Countermeasure

 

Page

“Unsupported”

 

• The disc is not properly loaded.

• Reload the disc.

 

3

is shown on the

 

 

 

 

 

display even

 

 

 

 

 

though a CD is

 

 

 

 

 

loaded.

 

 

 

 

 

Disc does not

 

• The disc is dirty or scratched.

• Wipe the disc clean or replace

 

3

play when 1/3

 

 

the disc.

 

 

button is pressed.

 

 

 

 

 

 

 

 

 

 

 

A specific part

 

• The disc is dirty or scratched.

• Wipe the disc clean or replace

 

3

of a disc is not

 

 

the disc.

 

 

played.

 

 

 

 

 

 

 

 

 

 

 

A CD-R or CD-RW

 

• The disc has not been finalized.

• Finalize the disc then play it.

 

3

disc cannot be

 

• The recording conditions are bad

• Use a properly recorded disc.

 

played.

 

or the quality of the disc itself

 

 

 

 

 

it poor.

 

 

 

MP3 and WMA

 

• The file formats, extensions or

• Create discs with file formats,

 

40

files cannot be

 

settings made when the disc

extensions or settings

 

 

played.

 

was created are not compatible

compatible with this unit.

 

 

 

 

with this unit.

 

 

 

GTunerH

 

 

 

 

Symptom

 

Cause

Countermeasure

 

Page

Continuous noise

 

• Antenna cable is not properly

• Connect the antenna cable

 

7

is heard when

 

connected.

properly.

 

 

receiving FM

 

 

• Connect an outdoor antenna.

 

programs.

 

 

 

 

 

Hissing or

 

• This may be noise from a TV or

• Turn off the TV.

 

continuous noise

 

interference from a broadcast

• Change the position and

 

7

is heard when

 

station.

direction of the AM loop

 

 

receiving AM

 

 

antenna.

 

 

programs.

 

 

 

 

 

Getting Started Connections Basic Operations Advanced Operations Information Explanation terms Troubleshooting Specifications Index

43

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Marantz M-CR603 manual Troubleshooting, Symptom Cause Countermeasure