Troubleshooting
If a problem occurs first check the following:
1.Are the connections correct?
2.Is the set being operated as described in the user guide?
3.Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem persists, there may be a malfunction.
In this case, disconnect the power immediately and contact your retail outlet.
GGeneralH
Symptom | Cause | Countermeasure | Page |
Set does not | • External noise or interference is | • Reset the microprocessor. | 35 |
operate properly. | causing the set to malfunction. |
|
|
Display not lit | • Power cord not plugged in | • Check the connections on | 10 |
and sound not | securely. | the set's rear panel and the |
|
produced when |
| connection of the power plug to |
|
power switched |
| the power outlet. |
|
to on. |
|
|
|
Display lit but | • Wrong input source selected. | • Select the appropriate input | 12 |
sound not |
| source. |
|
produced. | • Volume control set to minimum. | • Turn volume up to suitable level. | 12 |
| • MUTING is on. | • Switch off MUTING. | 12 |
|
|
|
|
Display is off. | • The Dimmer setting is set to | • Set to something other than | 13 |
| “OFF”. | “OFF”. |
|
Power turns off | • Protection circuit activated due | • Turn off the power, wait for the | 6 |
suddenly and | to a rise in internal temperature. | set to fully cool down, then turn |
|
TIMER indicator |
| the power back on. |
|
flashes red. |
| • Place the set in a | II |
(Flashes at 0.5 |
| location. | 5 |
second intervals) | • Core wires of two speakers | • First unplug the power cord, | |
| are touching each other or a | then twist the core wires tightly |
|
| core wire is sticking out of | or terminate the speaker cables, |
|
| the terminal and touching the | then reconnect. |
|
| set’s rear panel, activating the |
|
|
| protection circuit. |
|
|
Power turns off | • Set is damaged. | • Turn off the power and contact | – |
suddenly and |
| a Marantz service center. |
|
TIMER indicator |
|
|
|
flashes red. |
|
|
|
(Flashes at 0.25 |
|
|
|
second intervals) |
|
|
|
The TV sound is | • Other digital audio signals than | • When you try to input digital | – |
not output. | 2 channel linear PCM cannot | audio signals other than 2 |
|
| be input through AUX4 IN | channel linear PCM to this unit, |
|
| (OPTICAL) terminal of this unit. | set the digital audio output |
|
|
| setting of the TV to 2 channel |
|
|
| PCM. |
|
|
| For details, see the operating |
|
|
| instructions of the TV. |
|
|
|
|
| ENGLISH | |
GRemote controlH |
|
|
|
| |
Symptom |
| Cause | Countermeasure |
| Page |
Set does not |
| • Batteries are worn. | • Replace with new batteries. |
| 4 |
work properly |
| • You are operating outside of the | • Operate within the specified |
| 4 |
when remote |
| specified range. | range. |
|
|
control operated. |
| • Obstacle between main unit and | • Remove the obstacle. |
| – |
|
| remote control. |
|
|
|
|
| • The batteries are not inserted | • Insert the batteries in the |
| 4 |
|
| in the proper direction, as | proper direction, following the |
|
|
|
| indicated by the polarity marks | polarity marks in the battery |
|
|
|
| in the battery compartment. | compartment. |
|
|
|
| • The set’s remote control sensor | • Move the set to a place in which |
| 4 |
|
| is exposed to strong light (direct | the remote control sensor will |
|
|
|
| sunlight, fluorescent light, etc.). | not be exposed to strong light. |
|
|
GCDH |
|
|
|
| |
Symptom |
| Cause | Countermeasure |
| Page |
“Unsupported” |
| • The disc is not properly loaded. | • Reload the disc. |
| 3 |
is shown on the |
|
|
|
|
|
display even |
|
|
|
|
|
though a CD is |
|
|
|
|
|
loaded. |
|
|
|
|
|
Disc does not |
| • The disc is dirty or scratched. | • Wipe the disc clean or replace |
| 3 |
play when 1/3 |
|
| the disc. |
|
|
button is pressed. |
|
|
|
|
|
|
|
|
|
|
|
A specific part |
| • The disc is dirty or scratched. | • Wipe the disc clean or replace |
| 3 |
of a disc is not |
|
| the disc. |
|
|
played. |
|
|
|
|
|
|
|
|
|
|
|
A |
| • The disc has not been finalized. | • Finalize the disc then play it. |
| 3 |
disc cannot be |
| • The recording conditions are bad | • Use a properly recorded disc. |
| – |
played. |
| or the quality of the disc itself |
|
|
|
|
| it poor. |
|
|
|
MP3 and WMA |
| • The file formats, extensions or | • Create discs with file formats, |
| 40 |
files cannot be |
| settings made when the disc | extensions or settings |
|
|
played. |
| was created are not compatible | compatible with this unit. |
|
|
|
| with this unit. |
|
|
|
GTunerH |
|
|
|
| |
Symptom |
| Cause | Countermeasure |
| Page |
Continuous noise |
| • Antenna cable is not properly | • Connect the antenna cable |
| 7 |
is heard when |
| connected. | properly. |
|
|
receiving FM |
|
| • Connect an outdoor antenna. |
| – |
programs. |
|
|
|
|
|
Hissing or |
| • This may be noise from a TV or | • Turn off the TV. |
| – |
continuous noise |
| interference from a broadcast | • Change the position and |
| 7 |
is heard when |
| station. | direction of the AM loop |
|
|
receiving AM |
|
| antenna. |
|
|
programs. |
|
|
|
|
|
Getting Started Connections Basic Operations Advanced Operations Information Explanation terms Troubleshooting Specifications Index
43