Contacting Matrox 41
Contacting Matrox
Before contacting your local Matrox representative, Matrox Sales Office, or the
Matrox Imaging Customer Support Group, you will need the following
information:
• A description of what happened.
• Computer (motherboard) make and model number, environment, and
peripherals (especially boards sharing the computer with your Matrox Meteor-II).
• Your board’s serial number (printed on the bar code label), and revision number.
Use the Product Assistance Request Form at the back of this manual to record the
necessary information.