Product Assistance Request Form
Name:
Company:
Address:
Phone: | Fax: |
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Hardware Specific Information |
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Computer: | CPU: |
System memory: | PCI Chipset: |
System BIOS rev: |
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Video card used: | Resolution: |
Network Card: | Network Software: |
Other cards in system: |
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Software Specific Information |
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Operating system: | Rev: |
Matrox SW used: | Rev: |
Compiler: | Rev: |
Fill out only if you are returning a board
RMA #:
Who were you talking to in customer support?
Date board was received: |
| Date of failure: |
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MOD #: |
| These numbers are on the label at the back of the board. |
SER #: |
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REV #: |
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PMB #: |
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PNS #: |
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Can you reproduce the problem? Yes ✁ No | ✁ | |
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Is an error code displayed? Yes ✁ No ✁ |
| If so, what code? |
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| ... Continued on reverse |