Maytag RFS, RCS10DA manual Troubleshooting Procedures, Condition, Cause, Remedy

Troubleshooting Procedures

When you get a complaint from customers, evaluate the complaint carefully. If the following symptoms apply, instruct the customer in the proper use of the microwave oven. This can eliminate an unnecessary service call.

!CAUTION

•Verify proper earthing before checking for trouble.

•Be careful of the high voltage circuit.

•Discharge the high voltage capacitor.

•When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading or damage to your meter.

•Do not touch any part of the circuit on the controller, since static electric discharge may damage the control panel. Always touch yourself to earth while working on this panel to discharge any static charge built up in your body.

Condition		Cause		Remedy
Microwave oven does not work.	•	Inserting multiple plugs into	•	Avoid using other electrical
		one outlet and using them at		appliances when you use the
		the same time (blown fuse or		microwave oven.
		breaker).
	•	Microwave oven plug is not	•	Insert microwave oven plug
		inserted tightly.		securely.
Output power is too low.	•	Low AC input voltage.	•	Use the microwave oven at
				adequate line voltage.
	•	Food temperature is too low.	•	This may not be a defect. It is
				possible that the food should
				be cooked for a longer time
				period.
Sparks occur.	•	Using metallic ware and	•	Do not use metallic ware for
		allowing it to touch the oven		cooking.
		wall.
	•	Ceramic ware trimmed in gold	•	Do not use any type of
		or silver is used.		cookware with metallic
				trimming.
Uneven cooking.	Inconsistent food thickness,		•	Use plastic wrap or lid.
	inconsistent fat or moisture		•	Stir once or twice while
	distribution within the food			cooking soup, cocoa, milk, etc.
	products.

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