Troubleshooting Procedures

When you get a complaint from customers, evaluate the complaint carefully. If the following symptoms apply, instruct the customer in the proper use of the microwave oven. This can eliminate an unnecessary service call.

!CAUTION

Verify proper earthing before checking for trouble.

Be careful of the high voltage circuit.

Discharge the high voltage capacitor.

When checking the continuity of the switches or of the high voltage transformer, disconnect one lead wire from these parts and then check continuity with the AC plug removed. To do otherwise may result in a false reading or damage to your meter.

Do not touch any part of the circuit on the controller, since static electric discharge may damage the control panel. Always touch yourself to earth while working on this panel to discharge any static charge built up in your body.

Condition

 

Cause

 

Remedy

Microwave oven does not work.

Inserting multiple plugs into

Avoid using other electrical

 

 

one outlet and using them at

 

appliances when you use the

 

 

the same time (blown fuse or

 

microwave oven.

 

 

breaker).

 

 

 

Microwave oven plug is not

Insert microwave oven plug

 

 

inserted tightly.

 

securely.

Output power is too low.

Low AC input voltage.

Use the microwave oven at

 

 

 

 

adequate line voltage.

 

Food temperature is too low.

This may not be a defect. It is

 

 

 

 

possible that the food should

 

 

 

 

be cooked for a longer time

 

 

 

 

period.

Sparks occur.

Using metallic ware and

Do not use metallic ware for

 

 

allowing it to touch the oven

 

cooking.

 

 

wall.

 

 

 

Ceramic ware trimmed in gold

Do not use any type of

 

 

or silver is used.

 

cookware with metallic

 

 

 

 

trimming.

Uneven cooking.

Inconsistent food thickness,

Use plastic wrap or lid.

 

inconsistent fat or moisture

Stir once or twice while

 

distribution within the food

 

cooking soup, cocoa, milk, etc.

 

products.

 

 

©2004 Maytag Services

16023293 Rev. 0

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Maytag RFS, RCS10DA manual Troubleshooting Procedures, Condition Cause Remedy

RFS, RCS, RCS10DA specifications

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