Troubleshooting
56
Troubleshooting

No lights are displayed when

switching on

Check that your AC power supply is connected correctly.
Check that the ON/OFF switch on the back panel is in the ON
position.

There is no sound when playing a disc

Check that your preamplifier is switched on, and the volume is
at an appropriate level.
Check that the DVD player is connected correctly to the other
components of your system; see Setting up the DVD player,
page 41.
Check that the correct source has been selected on your
preamplifier.
Try playing another disc. If this disc works, check the problem
disc for signs of dirt or damage.
If you are using the DVD player with a preamplifier or active
loudspeakers check that the Digital audio format menu
option is set to PCM; see To select the digital audio output
format, page 38.

There is interference on the radio and/

or television when the DVD player is

switched on

Before following the steps below, ensure all units are switched
off.
If this equipment does cause or suffer from interference to/from
radio or television reception then the following measures should
be tried:
Reorient the receiving aerial (or antenna) or route the antenna
cable of the receiver as far as possible from the 596 DVD
Player and its cabling.
Ensure that the receiver uses well-screened antenna cable.
Relocate the receiver with respect to the DVD player.
Connect the receiver and this product to different AC outlets.

The video picture is monochrome

If you are using the S-Video output, make sure that S is selected
in the Video output menu
Otherwise, check your video cabling.