TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS
POSSIBLE CAUSE(S)
SOLUTION
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Alpha |
| Enable Caps Lock detect |
characters | Computer is in Caps | setting of the scanner to |
show as lower | Lock mode | detect whether the PC is |
case |
| operating in Caps Lock |
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Everything | These characters may | Try operating the scanner in |
works except | not be supported by | |
for a couple of | that country’s key look | Alt mode |
characters | up table |
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RS-232 Only
The unit is transmitting each character
Configuration is not correct
Increase the interscan code delay setting. Adjust whether the F0 break is transmitted. It may be necessary to try this in both settings.
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Alpha | Computer is in Caps | Enable Caps Lock detect |
characters | Lock mode | setting of the scanner to |
show as lower |
| detect whether the PC is |
case |
| operating in Caps Lock |
|
|
|
Everything | These characters may | Try operating the scanner in |
works except | not be supported by | Alt mode |
for a couple of | that country’s key look |
|
characters | up table |
|
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Com port at the host is | Check to make sure that the | |
and scans OK | not working or | baud rate and parity of the |
but does not | configured properly | scanner and the |
communicate |
| communication port match |
properly to the |
| and the program is looking |
host |
| for |
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|
Cable not connected | Check to make sure that the | |
and scans OK | to the proper com port | baud rate and parity of the |
but does not |
| scanner and the |
communicate |
| communication port match |
properly to the |
| and the program is looking |
host |
| for |
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