TROUBLESHOOTING GUIDE (CONTINUED)

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

 

 

 

Alpha

 

Enable Caps Lock detect

characters

Computer is in Caps

setting of the scanner to

show as lower

Lock mode

detect whether the PC is

case

 

operating in Caps Lock

 

 

 

Everything

These characters may

Try operating the scanner in

works except

not be supported by

for a couple of

that country’s key look

Alt mode

characters

up table

 

RS-232 Only

The unit is transmitting each character

Configuration is not correct

Increase the interscan code delay setting. Adjust whether the F0 break is transmitted. It may be necessary to try this in both settings.

 

 

 

Alpha

Computer is in Caps

Enable Caps Lock detect

characters

Lock mode

setting of the scanner to

show as lower

 

detect whether the PC is

case

 

operating in Caps Lock

 

 

 

Everything

These characters may

Try operating the scanner in

works except

not be supported by

Alt mode

for a couple of

that country’s key look

 

characters

up table

 

 

 

 

Power-up OK

Com port at the host is

Check to make sure that the

and scans OK

not working or

baud rate and parity of the

but does not

configured properly

scanner and the

communicate

 

communication port match

properly to the

 

and the program is looking

host

 

for “RS-232" data

 

 

 

Power-up OK

Cable not connected

Check to make sure that the

and scans OK

to the proper com port

baud rate and parity of the

but does not

 

scanner and the

communicate

 

communication port match

properly to the

 

and the program is looking

host

 

for “RS-232" data

 

 

 

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Image 28
Metrologic Instruments MS7220 manual RS-232 Only