TROUBLESHOOTING GUIDE (CONTINUED)

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

 

 

 

Power-up OK

Com port not

Check to make sure that the

and scans OK

operating properly.

baud rate and parity of the

but does not

 

scanner and the

communicate

 

communication port match

properly to the

 

and the program is looking

host.

 

for “RS-232" data.

 

 

 

The host is

The scanner and host

Check that the scanner and

receiving data but

may not be configured

the host are configured for

the data does not

for the same interface

the same interface font.

look correct.

font.

 

 

 

 

Characters are

Intercharacter delay

Add some intercharacter

being dropped.

needs to be added to

delay to the transmitted

 

the transmitted output.

output by using the

 

 

MetroSelect® Programming

 

 

Guide MLPN 00-02407.

 

 

 

Slave operation

with any interface

 

Trouble with the

 

Refer to the user guide

Slave Scanner.

 

provided with the slave

 

 

scanner.

 

 

 

 

Cable [MLPN 54-54667]

Ensure slave scanner is

 

may not be connected

connected to the MS7220

Slave Scanner

to the proper port.

com port marked “Aux” port.

 

* The MS7220 must be

powers up but

 

 

programmed to enable the

data is not

 

The “Aux” com port

“Aux” port.

relayed to the

may not be operating

 

host.

The slave scanner must be

 

properly.

configured to send “slave”

 

 

formatted data (reserve

 

 

code 32).

* Use MetroSet®.

For the Auxiliary interface, choose “HoloTrak Decode”. All remaining parameters will be automatically chosen.

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Image 29
Metrologic Instruments MS7220 manual Slave operation With any interface