
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS
POSSIBLE CAUSE(S)
SOLUTION
| 
 | 
 | 
 | |
| Com port not | Check to make sure that the | ||
| and scans OK | operating properly. | baud rate and parity of the | |
| but does not | 
 | scanner and the | |
| communicate | 
 | communication port match | |
| properly to the | 
 | and the program is looking | |
| host. | 
 | for  | |
| 
 | 
 | 
 | |
| The host is | The scanner and host | Check that the scanner and | |
| receiving data but | may not be configured | the host are configured for | |
| the data does not | for the same interface | the same interface font. | |
| look correct. | font. | 
 | |
| 
 | 
 | 
 | |
| Characters are | Intercharacter delay | Add some intercharacter | |
| being dropped. | needs to be added to | delay to the transmitted | |
| 
 | the transmitted output. | output by using the | |
| 
 | 
 | MetroSelect® Programming | |
| 
 | 
 | Guide MLPN  | |
| 
 | 
 | 
 | |
| Slave operation | with any interface | 
 | |
| Trouble with the | 
 | Refer to the user guide | |
| Slave Scanner. | 
 | provided with the slave | |
| 
 | 
 | scanner. | |
| 
 | 
 | 
 | |
| 
 | Cable [MLPN  | Ensure slave scanner is | |
| 
 | may not be connected | connected to the MS7220 | |
| Slave Scanner | to the proper port. | com port marked “Aux” port. | |
| 
 | * The MS7220 must be | ||
| powers up but | 
 | ||
| 
 | programmed to enable the | ||
| data is not | 
 | ||
| The “Aux” com port | “Aux” port. | ||
| relayed to the | |||
| may not be operating | 
 | ||
| host. | The slave scanner must be | ||
| 
 | properly. | configured to send “slave” | |
| 
 | 
 | formatted data (reserve | |
| 
 | 
 | code 32). | 
* Use MetroSet®.
For the Auxiliary interface, choose “HoloTrak Decode”. All remaining parameters will be automatically chosen.
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