Metrologic Instruments manual MS7220 Series Troubleshooting Guide, Symptoms, Possible Causes

Models: MS7220

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MS7220 Series Troubleshooting Guide

TROUBLESHOOTING GUIDE

The following guide is for reference purposes only. Contact a Metrologic representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited warranty terms.

MS7220 Series Troubleshooting Guide

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

All Interfaces

 

 

No LEDs, beep

No power is being

Check transformer, outlet

or motor spin

supplied to the

and power strip. Make sure

 

scanner

the cable is plugged into the

 

 

scanner

 

 

 

No LEDs, beep

No power is being

Some host systems cannot

 

supplied to the

supply enough current to

 

scanner from host

power ArgusScan™. Use

 

 

the power supply included

 

 

with the scanner.

 

 

 

3 beeps on power up

Non-volatile RAM failure

Contact a Metrologic Representative, if the unit will not hold the programmed configuration

 

 

 

Continuous

RAM or ROM failure

Contact a Metrologic

razz tone on

 

Representative, if the unit

power up

 

will not function

 

 

 

 

 

 

Razz tone and

VLD failure

Contact a Metrologic

green LED flash

 

Representative

at power up

 

 

 

 

 

Razz tone and

Scanner motor failure

Contact a Metrologic

both LEDs flash

 

Representative

at power up

 

 

 

 

 

Multiple scans

Same symbol timeout

Adjust same symbol timeout

upon

set too short

for a longer time

presentation of

 

 

code

 

 

 

 

 

The unit powers up, but does not scan and/or beep

Beeper disabled. No tone selected

Enable beeper. Select tone

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Metrologic Instruments manual MS7220 Series Troubleshooting Guide, Symptoms, Possible Causes, Solution, All Interfaces