Mitel NuPoint Messenger Technical Documentation - Release 7.0
Set a Mailbox Passcode and Tutorial by Phone CP 4406
Set or Change Administrator’s Mailbox Passcode by Phone CP 4402
Set System Date and Time by Phone CP 4407
Start a Mailbox Backup to Diskette by Phone CP 4408
Telephone Administration Timing
Certain timing parameters are programmed into Administration by Phone to detect inactivity and
to safeguard the server against unauthorized use. These time out factors make it essential for the
server administrator to be well prepared before beginning a telephone administration session:
• The server allows three to five seconds of response time for each prompt before it announces
“no change” and returns to the Administration Menu.
• During administration, any activity causes a one-minute timer to start. If one minute elapses
without input, the server automatically disconnects you, and you must repeat the entire
access procedure.
• If you feel that you are running out of time, press 1 in response to any prompt to restart the
timer. The server issues an error message, and repeats the prompt.
Passcode Protecting the Administrator’s Mailbox
You can set or change the administrator’s mailbox passcode by phone (see “Administration by
Phone” on the Task List for the procedure, Volume 2 of this manual) or from the console. For
more information on passcode protecting the Administrator’s mailbox, see the Server Security
chapter.
Note: When your server was configured, the technician entered a passcode length, which controls the
number of digits that can be entered from the telephone. From the server console, you can ensure
greater server security by giving the administrator’s mailbox a telephone passcode that has more
digits than the other mailboxes on the server. To do this, use the Set Passcode/Tutorial option from
the Mailbox Maintenance Menu. See the “Mailboxes” chapter for more information.
Note: You cannot log into the Administrator’s mailbox unless a non-trivial passcode is set.
Recording a Name for the Administrator’s Mailbox
You can record your name with the Name command, which is also available from the User
Options Menu, if you want the server to greet you by name when you log in. For security reasons,
do not name the mailbox, “Administrator’s Mailbox.” Unauthorized users should not know that
they have accessed a special purpose mailbox.
Adding a New Mailbox
There are important differences between creating a mailbox on the console and adding a new
mailbox by phone.
• No programming for NP Receptionist can be added over the phone. The server does not
prompt for treatment types, mailbox extension numbers, or attendant extension numbers.
• When Administration by Phone prompts for a three-digit class of service, enter the Feature
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