Mitel NuPoint Messenger Technical Documentation - Release 7.0
The pager frequency is the maximum number of times that the server attempts to notify the user
of an unplayed message, if each page is successful. The default pager frequency is 3.
A page is considered successful if the server places the call and it is answered. In other words,
the server does not encounter a busy signal, reorder tone, or Ring No Answer after the
pager/message delivery call is made. After a successful page is made, the server waits the
number of minutes that are specified for the pager interval (see below), then, if there is still an
unplayed message in the mailbox, repeats the page.
If the page is unsuccessful, the server retries the number until a successful page is made. For
this reason, it is very important that you make a test call to verify that pager configuration is
correct.
Alternate Pagers Each mailbox can be configured with up to three message waiting types, and all are activated
simultaneously. For example, the first message waiting type could be a pager, and the second
message waiting type could be a message waiting light. You do not need a message waiting type
to use call placement.
Note: You cannot use the third message waiting type for the Pager application, because it can only be
used for the Centrex message waiting type.
By setting up two message waiting types as pagers, each with a primary and an alternate
number, your mailbox can be configured to contact up to four pagers or four message delivery
numbers, or any combination of the two. Message waiting type 1 and message waiting type 2
both can have a primary pager number and an alternate pager number. When you designate two
message waiting types as pagers,
both
are activated. The alternate pager numbers, however, are
only activated if the primary pager numbers do not get a successful response. If you want to use
one pager number as a primary and one as a backup, and no other message waiting function,
then set up one primary and one alternate pager number (for example, through just the first
message waiting type parameter).
The alternate pager numbers can also be used to assign a second frequency and/or interval to
the same pager number. The pager frequency is the maximum number of times that the server
attempts to notify the mailbox owner of an unplayed message, if each page is successful. The
pager interval is the number of minutes that the server waits before re-paging, when the previous
page was successful. If you want the server to place a page twice, five minutes apart, then (if the
message still has not been played) to page the mailbox owner three times, at 30 minute intervals,
you would assign a frequency of 2 and an interval of 5 to the primary pager in the mailbox, and a
frequency of 3 and an interval of 30 to the alternate pager (both through the first message waiting
type parameter).
Note: The pager numbers are sometimes called “pager 1,” “pager 2,” “pager 3,” and “pager 4.” Pager 2 is
an alternate for pager 1, using the first message waiting type parameter, and pager 4 is an alternate
for pager 3, using the second message waiting type parameter. See the following table. (These
numbers are allocated by how many pager numbers are set up, however.)
Designation Message
Waitin
g
Type
Parame
ter 1
Message Waitin
g
Type
Parame
ter 2
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